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- Tasks: Assist customers and manage reservations in a dynamic, fast-paced environment.
- Company: Join U-Haul, a leader in DIY moving solutions since 1945.
- Benefits: Enjoy perks like health insurance, paid holidays, and discounts on tech products.
- Why this job: Be part of a supportive team with opportunities for personal and professional growth.
- Qualifications: High school diploma and customer service skills required; multitasking is key.
- Other info: Flexible part-time hours with a pay range of $14.40 - $17.60 hourly.
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
- Opportunities for advancement
- Mindset App Reimbursement
- Health insurance &Prescription plans,if eligible
- Paid holidays, vacation, and sick days,if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
- Assist with calls from and to customers.
- Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers\’ equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
- Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
- Assist with the Company’s U-Box portable storage product.
Minimum Qualifications:
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service, time management and multitasking
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Reservation Agent-1
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance &Prescription plans,if eligible
- Paid holidays, vacation, and sick days,if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental &VisionPlans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Reservation Manager Agent Responsibilities:
- Assist with calls from and to customers.
- Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers\’ equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
- Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
- Assist with the Company’s U-Box portable storage product.
Minimum Qualifications:
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service, time management and multitasking
Pay Range is: $14.40 – $17.60 Hourly
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
1945 E Ridge Rd Suite 9A
Rochester, New York 14622 Part-Time R224121
About Us
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. \”Sam\” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.
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Reservation Agent-1 employer: U-Haul International, Inc.
Contact Detail:
U-Haul International, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservation Agent-1
✨Tip Number 1
Familiarise yourself with U-Haul's services and products, especially the U-Box portable storage product. Understanding the specifics of what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Reservation Agent. This will prepare you to handle calls confidently and showcase your ability to provide outstanding service.
✨Tip Number 3
Network with current or former U-Haul employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be ready to discuss your time management and multitasking abilities. Prepare examples from your past experiences where you successfully managed multiple tasks, as this is crucial for thriving in a fast-paced environment like U-Haul.
We think you need these skills to ace Reservation Agent-1
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Reservation Agent at U-Haul. Highlight your customer service skills and ability to work in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your proficiency in customer service, time management, and multitasking, as these are key for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've provided outstanding customer service in previous roles, and express your desire to be part of a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at U-Haul International, Inc.
✨Show Your Team Spirit
U-Haul values teamwork, so be sure to highlight your experience working in a team environment. Share specific examples of how you've collaborated with others to achieve common goals.
✨Demonstrate Customer Service Skills
As a Reservation Agent, outstanding customer service is key. Prepare to discuss situations where you successfully resolved customer issues or went above and beyond to meet their needs.
✨Be Ready for a Fast-Paced Environment
Since the role involves multitasking and managing reservations efficiently, practice articulating how you handle pressure and adapt to changing situations. Use examples from past experiences to illustrate your ability to thrive in dynamic settings.
✨Familiarise Yourself with U-Haul's Services
Research U-Haul's products and services, especially the U-Box portable storage product. Showing that you understand what the company offers will demonstrate your genuine interest in the role and help you answer questions more effectively.
