Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a site service team, manage customer relations, and oversee project planning.
- Company: Join a leading engineering firm known for custom solutions in harsh industrial environments.
- Benefits: Enjoy flexible hours, a competitive salary, bonuses, and professional growth opportunities.
- Why this job: Perfect for engineering enthusiasts seeking a dynamic role with career advancement and impactful projects.
- Qualifications: Requires an ONC or Level 3 qualification in Mechanical or Electrical Engineering and relevant experience.
- Other info: Work in a supportive environment focused on employee development and internal promotions.
The predicted salary is between 34000 - 46000 £ per year.
Service Manager
Eastwood, Nottingham NG16
Salary: £40,000 – £55,000 (DOE)
Hours: 37.5 hours per week, flexible with early finish on Fridays
Holidays: 25 Days + Bank Holidays
The Company:
Our client is a specialist in providing custom-engineered solutions to industries that experience harsh industrial environments, and heavy-duty process’s. Serving industries such as offshore oil and gas, power generation, cement, and metal processing, they are recognised for producing robust, lifetime-supported products that control airflow in critical applications. Established in the 1960s, this organization has grown through a commitment to engineering excellence and customer satisfaction, supported by a team of highly skilled professionals.
With plans for future expansion, they are focused on building a talented team and advancing employees from within. The Service Manager role has been created to help sustain and grow their aftermarket services and is ideal for an engineering professional seeking long-term career growth.
The Role:
As the Service Manager, you will lead the aftermarket site service team, ensuring all activities are strategically planned and executed to exceed customer expectations. This role will see you managing customer relations, overseeing job planning and project costing, and ensuring compliance with industry safety standards. You will be the primary contact for service inquiries and on-site projects, which include maintenance, repairs, and installations, with occasional work-related travel.
The position is ideal for an engineering professional looking for a white-collar role leading service teams and capable of managing complex site services, from troubleshooting and maintenance to new installations. With a focus on project planning and client engagement, you’ll ensure seamless delivery of aftermarket support.
Your Responsibilities Will Include:
- Managing and leading the site service team, promoting excellence and ongoing improvement.
- Serving as the main point of contact for customers on all service-related inquiries, estimates, and site projects.
- Planning and allocating resources effectively to meet customer expectations.
- Conducting site inspections and surveys, providing detailed reports and recommendations.
- Preparing risk assessments, method statements, and compliance documentation for CDM regulations.
- Supporting troubleshooting, maintenance, and repairs on-site and remotely.
- Coordinating with cross-functional teams to align service activities with the business objectives.
What We’re Looking for in a Candidate:
- Engineering Background: ONC or Level 3 qualification in Mechanical or Electrical Engineering (or related field).
- Demonstrated experience in an engineering-based service role, ideally within the Power Generation or Oil & Gas sectors.
- Ability to interpret technical information and design drawings
- Strong use of Microsoft Excel, PowerPoint and Word for producing reports
- Customer-centric approach with strong interpersonal skills, able to address customer needs and deliver tailored solutions.
- Excellent verbal and written skills, with the ability to liaise with both technical and non-technical stakeholders.
- Collaborative mindset with proven leadership ability to guide and develop team members effectively.
- Proactive in identifying challenges and developing solutions, with strong organizational skills to manage multiple projects.
The Benefits:
- Salary: £40,000 – £55,000 DOE
- Flexible working hours with early Friday finish
- Annual profit-related bonus scheme and travel allowances for project work
- Contributory pension, and optional private healthcare plan – extended to family
- Company-provided mobile phone and laptop
- Professional Growth and chance to work within an expanding team with progression opportunities
How to Apply:
If you’re a motivated and experienced Service Manager looking for an exciting new opportunity, we want to hear from you! Please send your CV to Matt Taylor at matt.taylor@ata-recruitment.co.uk or call 0116 218 1644.
ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
#J-18808-Ljbffr
Service and installations Project Manager (Engineering) employer: ATA Recruitment
Contact Detail:
ATA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and installations Project Manager (Engineering)
✨Tip Number 1
Familiarise yourself with the specific industries the company serves, such as offshore oil and gas or power generation. Understanding the unique challenges and requirements of these sectors will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your leadership experience in managing service teams. Be prepared to discuss specific examples where you've successfully led a team through complex projects, as this is a key aspect of the Service Manager role.
✨Tip Number 3
Demonstrate your customer-centric approach by preparing examples of how you've addressed customer needs in previous roles. This will show that you can maintain strong client relationships, which is crucial for this position.
✨Tip Number 4
Brush up on your technical skills, especially in interpreting design drawings and using Microsoft Office tools. Being able to produce detailed reports and compliance documentation will set you apart from other candidates.
We think you need these skills to ace Service and installations Project Manager (Engineering)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering and service management. Emphasise your qualifications, particularly any ONC or Level 3 qualifications in Mechanical or Electrical Engineering, and showcase your experience in the Power Generation or Oil & Gas sectors.
Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements of the Service Manager role. Mention your customer-centric approach, leadership skills, and ability to manage complex site services. Use examples from your past experiences to demonstrate how you meet these criteria.
Highlight Technical Skills: In your application, be sure to mention your proficiency with Microsoft Excel, PowerPoint, and Word. Provide examples of how you've used these tools to produce reports or manage projects effectively, as this is crucial for the role.
Showcase Interpersonal Skills: Since the role involves liaising with both technical and non-technical stakeholders, highlight your strong verbal and written communication skills. Include examples of how you've successfully addressed customer needs and delivered tailored solutions in previous roles.
How to prepare for a job interview at ATA Recruitment
✨Showcase Your Engineering Expertise
Make sure to highlight your engineering background, especially if you have qualifications in Mechanical or Electrical Engineering. Be prepared to discuss your experience in service roles, particularly within the Power Generation or Oil & Gas sectors, as this will resonate well with the interviewers.
✨Demonstrate Customer-Centric Skills
Since the role involves managing customer relations, it's crucial to showcase your interpersonal skills. Prepare examples of how you've successfully addressed customer needs and delivered tailored solutions in previous roles.
✨Prepare for Technical Discussions
Expect to interpret technical information and design drawings during the interview. Brush up on relevant technical concepts and be ready to discuss how you've applied them in past projects, especially in troubleshooting and maintenance.
✨Exhibit Leadership and Team Management
As a Service Manager, you'll be leading a team. Share your experiences in guiding and developing team members, and provide examples of how you've promoted excellence and ongoing improvement in your previous roles.
