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For Companies At a Glance
- Tasks: Assist in retail and catering, providing exceptional customer service to visitors.
- Company: Join WWT, a charity dedicated to restoring vital wetland ecosystems.
- Benefits: Enjoy free entry to wetland centres, discounts, and a contributory pension scheme.
- Why this job: Make a real impact while working in a vibrant team and inspiring environment.
- Qualifications: Friendly personality; previous experience preferred but not required; full training provided.
- Other info: Casual position with flexible hours; must be available on weekends and holidays.
An exciting job opportunity has arisen to join our team at Martin Mere Wetland Centre asa Casual Trading Assistant.We are looking for a versatile individual tobecome an integral part ofan inspirational and vibrant trading environment.
You will be responsible forassisting in all retail and catering areas as required:
- giving a warm welcome to every visitor in the visitor centre, admissions area, shop and café, demonstrating exceptional standards of customer service
- serving visitors at the till purchasing goods from the shop or café, this will include taking orders, making hot drinks as well as serving our seasonal menu and clearing tables
- helping in the kitchen, ensuringyou maintain high standards of food hygiene and safety at all times
- supporting our visitors at admissions with entry, membership and a warm welcome to our wetlands.
This is a casual position where hours are offered on an ad hoc basis. Candidates will need to be willing to work some weekends, bank holidays and during the school holidays.
About You
To join us as a Casual Trading Assistant, you will have a friendly personality and a commitment to providing an exceptional visitor experience. The role requires a team player with excellent interpersonal and communication skills.
Previous experience of working in retail and/or catering is preferred but not required – successful candidates with no experience will be given full training to complete their duties to the highest standard.
When visiting our website, you will notice that the position is referred to as Casual Trading Assistant. This is how the role is known internally within WWT.
If this sounds like you then click apply to join our friendly and dedicated team.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands . There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Independent personal, workplace and financial advice from our Employee Assistance Programme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410
Homebased within the Thames catchment area, London, Slimbridge
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Casual Retail Assistant employer: Wildfowl and Wetlands Trust
Contact Detail:
Wildfowl and Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Assistant
✨Tip Number 1
Familiarise yourself with the mission and values of WWT. Understanding their commitment to restoring wetlands will help you connect with the team during your interview and show that you're genuinely interested in their work.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of examples from past experiences where you've provided excellent service, even if it's not in a retail or catering context. This will help you stand out as a candidate who can create a warm welcome for visitors.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since this is a casual position, showing that you're willing to work weekends, bank holidays, and during school holidays will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for teamwork. Highlight any experiences where you've successfully collaborated with others, as this role requires being a team player. Expressing your excitement about joining a passionate team will resonate well with the hiring managers.
We think you need these skills to ace Casual Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or catering, even if it's informal. Emphasise your interpersonal skills and any customer service experience to show you can provide the exceptional visitor experience they’re looking for.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the organisation. Mention why you want to work at WWT and how your personality aligns with their mission to restore wetlands. Be sure to express your willingness to learn and adapt.
Showcase Your Soft Skills: In your application, highlight your friendly personality and teamwork abilities. Provide examples of how you've worked well with others or provided excellent customer service in past roles, even if they were not in retail or catering.
Follow Application Instructions: Carefully read the job posting on our website and ensure you follow all application instructions. Submit your application through our platform, making sure all required documents are included and formatted correctly.
How to prepare for a job interview at Wildfowl and Wetlands Trust
✨Show Your Friendly Personality
As a Casual Retail Assistant, your friendly personality is key. Make sure to smile and engage warmly with the interviewer, demonstrating that you can create a welcoming atmosphere for visitors.
✨Highlight Teamwork Skills
This role requires a team player, so be prepared to discuss your experiences working in teams. Share examples of how you've collaborated with others to achieve common goals, especially in retail or catering settings.
✨Demonstrate Customer Service Commitment
Exceptional customer service is crucial for this position. Be ready to talk about any past experiences where you went above and beyond for a customer, even if it's from a different context.
✨Ask Questions About the Role
Show your interest in the position by asking insightful questions about the role and the team. This not only demonstrates your enthusiasm but also helps you understand what will be expected of you.
