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For Companies At a Glance
- Tasks: Engage with customers, promote products, and drive sales in a dynamic environment.
- Company: Join a leading contact centre outsourcing business known for exceptional client service.
- Benefits: Earn £13.5 per hour plus commission, with full-time hours and a supportive team culture.
- Why this job: Be part of a well-known brand, develop skills, and make a real impact in sales.
- Qualifications: Sales or customer service experience preferred; a positive attitude and adaptability are key.
- Other info: This is a temporary role based in Banbury, perfect for those looking to grow their career.
The predicted salary is between 27300 - 36400 £ per year.
Red Recruitment is recruiting a Customer Account Manager in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients. As a Customer Account Manager you\’ll be working alongside the Sales Team to support a very well-known independent protein bar brand. This is a full time position with an hourly rate of £13.5 per hour plus commission. Package for a Customer Account Manager: Salary: £13.5 per hour, plus commission Hours: Full time, 9am-5:30pm Contract type: Temporary Location: BanburyKey Responsibilities of a Customer Account Manager: Make outbound calls to existing and prospective retail customers (independent shops) Promote and upsell protein bar products with deep product knowledge and enthusiasm Develop and maintain excellent client relationships through outstanding service and regular follow-ups Drive repeat business by identifying opportunities to grow customer accounts Keep accurate records of interactions and updates in our CRM system Collaborate with campaign leaders to meet and exceed sales targets Run and manage a sales team effectively Stay current with brand updates and industry trends Participate in training and coaching to enhance skills and campaign knowledgeKey Skills and Experience of a Customer Account Manager: Experience in a sales or outbound customer service role is preferred A confident and engaging phone manner Goal-driven with a positive, can-do attitude Ability to connect quickly with clients and understand their business needs Comfortable working in a fast-paced, target-oriented environment CRM knowledge is helpful Team player with a proactive mindset and adaptabilityIf you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Customer Account Manager employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with the protein bar industry and the specific brand you'll be working with. Understanding their products, values, and target market will help you engage more effectively with potential clients.
✨Tip Number 2
Practice your phone skills by role-playing sales calls with friends or family. This will help you develop a confident and engaging phone manner, which is crucial for making connections with clients.
✨Tip Number 3
Network with professionals in the sales and customer service sectors. Attend local events or join online forums to gain insights and tips from others who have successfully landed similar roles.
✨Tip Number 4
Stay updated on CRM systems and sales techniques. Familiarity with these tools will not only enhance your application but also prepare you for the day-to-day responsibilities of the role.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service roles. Emphasise any achievements that demonstrate your ability to meet targets and build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your phone manner and ability to upsell products.
Showcase Your Product Knowledge: In your application, mention any experience you have with similar products or industries. Demonstrating your knowledge of protein bars or the health food sector can set you apart from other candidates.
Highlight Your Teamwork Skills: Since the role involves collaboration with a sales team, include examples of how you've successfully worked in teams before. This could be through past roles or projects where you contributed to achieving common goals.
How to prepare for a job interview at Red Recruitment
✨Show Your Sales Savvy
Since the role involves promoting and upselling products, be prepared to discuss your previous sales experiences. Highlight specific examples where you successfully increased sales or built strong client relationships.
✨Demonstrate Product Knowledge
Familiarise yourself with the protein bar brand you'll be representing. Being able to speak confidently about the products will show your enthusiasm and commitment to the role.
✨Exhibit a Positive Attitude
The job requires a goal-driven mindset and a can-do attitude. During the interview, maintain a positive demeanour and express your eagerness to contribute to the team’s success.
✨Prepare for Role-Playing Scenarios
You might be asked to engage in role-playing exercises to demonstrate your phone manner and ability to connect with clients. Practice common sales scenarios to feel more confident during this part of the interview.
