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- Tasks: Provide luxury concierge services and manage travel bookings for clients.
- Company: Join a well-established luxury travel company with global reach.
- Benefits: Enjoy remote work, lucrative salary, travel perks, and a fun team environment.
- Why this job: Perfect for those seeking a unique role in luxury travel with career growth opportunities.
- Qualifications: Experience in operations support at a tour operator and knowledge of Amadeus required.
- Other info: Occasional visits to London or Manchester office may be needed.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking an experienced Galileo trained Operations Executive to join our clients Sales Support team on a full-time, hybrid basis in London. Our client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer. Travel Sales Support & Operations Executive Duties: * Book and ticket international and domestic air travel using Galileo GDS system * Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business. * Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions. * Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers. * Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools. Travel Sales Support & Operations Executive – Essential Requirements: * Previous experience from within travel operations, customer support within a tour operator is key. * Proficient Galileo GDS experience is essential. * Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts. * Additional knowledge of cruise, rail and ground products would be a strong advantage. Travel Sales Support & Operations Executive – Benefits: * Travel perks * Career progression * Hybrid working – 3 days a week in the office, 2 days from home * Private Health Insurance * Qualification Support * Life Assurance * Travel Loan * Cycle to Work * Recognition awards * Wellbeing * Bonus Please note only suitable candidates with UK based tour operator experience converse with Galileo, happy to work hybrid in London will be contacted for the Operations post
Travel Operations Executive employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Executive
✨Tip Number 1
Familiarise yourself with the Amadeus system if you haven't already. Since this role specifically requires knowledge of Amadeus, demonstrating your proficiency during any discussions can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in concierge services and operations support. Be ready to share specific examples of how you've gone above and beyond for clients in previous roles, as this will showcase your ability to provide exceptional service.
✨Tip Number 3
Network with professionals in the luxury travel sector. Engaging with others in the industry can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Stay updated on the latest trends in luxury travel. Being knowledgeable about current offerings and client preferences can help you demonstrate your passion for the industry and your readiness to contribute to the team.
We think you need these skills to ace Travel Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations support and your familiarity with Amadeus. Use specific examples from your previous roles that demonstrate your attention to detail and ability to manage multiple tasks.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the luxury travel industry and explain why you are a great fit for this role. Mention your experience with concierge services and how you can enhance the client experience.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Provide examples of how you've successfully liaised with clients or travel agents in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Amadeus during the interview. Be prepared to discuss specific scenarios where you've successfully used the system to manage bookings or resolve issues.
✨Demonstrate Attention to Detail
Since this role requires a high standard of attention to detail, prepare examples that showcase your ability to manage and prioritise tasks effectively. Discuss how you ensure accuracy in documentation and booking confirmations.
✨Emphasise Customer Service Skills
As a Travel Operations Executive, providing excellent concierge service is key. Share experiences where you've gone above and beyond for clients, such as arranging special requests or resolving issues promptly.
✨Prepare for Remote Work Dynamics
Since this is a remote role, be ready to discuss how you stay organised and motivated while working from home. Mention any tools or strategies you use to maintain communication and productivity with your team.
