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- Tasks: Manage and report on work orders for Wastewater Networks contractors.
- Company: Join Southern Water, a leader in sustainable water management.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Be part of a team that ensures high-quality service and compliance while making a positive impact.
- Qualifications: Need experience in utilities, contract management, and strong analytical skills.
- Other info: This role offers a dynamic environment with opportunities to grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Contract Performance Analyst Employment Type: Permanent Hours: 37 hours per week Salary: Competitive Location: Worthing (Hybrid, 2 days in the office and 3 days WFH) We are looking for two Contract Performance Analysts to join our team. The successor will manage, coordinate, and report on planned and reactive work orders carried out by Wastewater Networks contractors, ensuring delivery of high-quality customer service, asset serviceability, and compliance with statutory, regulatory, and Southern Water business obligations. To be successful in this role, you would need to have: * Evidence of continued professional development (CPD) in utilities, infrastructure, or contract management. * IOSH certification (health & safety awareness). * Experience working with contractors and third-party suppliers, including performance tracking and claims handling. * Proven ability to work under pressure and adapt to changing priorities, especially during incidents or adverse events. * Involvement in audit, reporting, or process improvement initiatives. * Analytical Thinking – Ability to interpret complex data, assess work scopes, and evaluate performance and risk. * Organisational Skills – Manages multiple workflows and priorities in a fast-paced, reactive environment. * Communication Skills – Clearly conveys technical and operational information to a range of audiences, both written and verbal. * IT Literacy – Proficient in asset/work management systems, Microsoft Office (especially Excel), and reporting tools
Contract Performance Analyst employer: Southern Water
Contact Detail:
Southern Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Performance Analyst
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, especially asset/work management systems and Microsoft Excel. Being able to demonstrate your proficiency in these areas during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have with contractors and third-party suppliers. Be prepared to discuss specific examples of how you've tracked performance or handled claims, as this will show your practical understanding of the role.
✨Tip Number 3
Prepare for questions that assess your analytical thinking and organisational skills. Think of scenarios where you've had to interpret complex data or manage multiple priorities, and be ready to share these experiences in a clear and concise manner.
✨Tip Number 4
Since communication is key in this role, practice explaining technical concepts in simple terms. This will help you convey information effectively during the interview, showcasing your ability to communicate with diverse audiences.
We think you need these skills to ace Contract Performance Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, utilities, and infrastructure. Emphasise any specific achievements related to performance tracking and claims handling, as these are key aspects of the role.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention your IOSH certification and any experience you have with contractors and third-party suppliers. Use specific examples to demonstrate your analytical thinking and organisational skills.
Showcase Professional Development: Include evidence of your continued professional development (CPD) in your application. This could be through certifications, training, or relevant courses that enhance your qualifications for the Contract Performance Analyst position.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience under pressure and your ability to adapt to changing priorities. Prepare examples from your past work that showcase your problem-solving skills and communication abilities.
How to prepare for a job interview at Southern Water
✨Showcase Your CPD
Be prepared to discuss your continued professional development in utilities, infrastructure, or contract management. Highlight specific courses or certifications you've completed and how they relate to the role.
✨Demonstrate Your Analytical Skills
Expect questions that assess your ability to interpret complex data. Prepare examples of how you've evaluated performance and risk in previous roles, particularly in relation to contractors and third-party suppliers.
✨Communicate Clearly
Since communication is key in this role, practice conveying technical information in a straightforward manner. Be ready to explain how you've successfully communicated with various stakeholders in past experiences.
✨Prepare for Pressure Scenarios
Given the need to work under pressure, think of instances where you've had to adapt to changing priorities or manage incidents. Share these experiences to demonstrate your resilience and organisational skills.
