Administrator

Administrator – Based Leeds   Our client is one of the UK’s leading specialist insurance brokers. They are now looking to recruit an Administrator to join their team based in Leeds.    The Administrator will ensure that all workload/tasks are dealt with efficiently and accurately, whilst ensuring excellent customer service and pre-determined quality and service standards are maintained; providing  comprehensive, efficient and confidential administration service and support.   Key Responsibilities: Answer incoming calls, take clear and accurate messages, and ensure they are passed to the appropriate team member promptly. Provide administrative support to the team, including diary management and general office tasks. Monitor the team inbox and allocate emails to the relevant team members in a timely and organised manner. Maintain accurate records and update client information on internal systems. Create and manage new client profiles and upload supporting documents to internal systems. Conduct standard client checks and update records accordingly.  Manage daily task lists, including following up with clients for outstanding documents or information. Process card payments and maintain accurate records of transactions. Handle client requests to add or update vehicle information, ensuring all changes are processed accurately. Support the team with any other general administrative tasks as required. Requirements:  Previous experience in an Administration role Excellent administrative and organisational skills High level of attention to detail and accuracy.  Excellent communication skills Proficient in using Microsoft Office Suite (Excel, Word) Ability to act with high levels of integrity and confidentiality Ability to undertake and complete various tasks to a high standard and in a timely manner, multitask and prioritise workload. Salary: c£25K – £27K DOE  Role based on-site in Guiseley, Leeds Hours of work – 9-5pm Mon-Thurs, 9-4pm Friday with an hour for lunch