Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate enquiries, process orders, and manage customer communications daily.
- Company: Join a dynamic team focused on sales support and customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and learning.
- Why this job: Be part of a team that values detail, organisation, and strong relationships.
- Qualifications: Detail-oriented with experience in data entry; familiarity with MRP systems is a plus.
- Other info: German language skills are advantageous for engaging with key customers.
The predicted salary is between 28800 - 43200 £ per year.
This position is responsible for coordinating enquiries from the Sales Team and all our suppliers either direct or via Purchasing.Responsibilities include, but are not limited to, product price and availability, processing and entering orders, scheduling maintenance (customer push out/pull in) and returns. This position also requires entering of appropriate information into JDE system and issuing process (price quote, acknowledgement, etc.) owning & managing the offline backlog document, as required. This position works with other departments in the organization to support the sales goals and customer requirements/needs. SKILLS and ABILITIES: * Must be detail oriented and well organized. * Must be efficient and accurate in data entry. * Ability to work with (MRP system) database system. (JDE) * Can build strong internal and external relationship and communication skills. * Open minded & willing to learn new processes * German language understanding would be an advantage (key customer base EDUCATION/TRAINING/WORK RELATED EXPERIENCE: Secondary education level with experience and/or training; or equivalent combination of education and experience. Experience with JD Edwards an advantage
Customer Service Coordinator employer: AM Global
Contact Detail:
AM Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with the JD Edwards (JDE) system, as it's a key part of the role. If you haven't used it before, consider watching online tutorials or reading up on its functionalities to show your initiative and readiness to learn.
✨Tip Number 2
Highlight your organisational skills in any conversations or interviews. You could prepare examples of how you've managed multiple tasks or projects simultaneously, as this will demonstrate your ability to handle the responsibilities of a Customer Service Coordinator.
✨Tip Number 3
Practice your communication skills, especially if you have any knowledge of German. Being able to communicate effectively with both internal teams and external suppliers is crucial, so consider role-playing scenarios to boost your confidence.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Service Coordinator role. Emphasise your attention to detail, organisational skills, and any experience with data entry or MRP systems like JDE.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the position and how your background makes you a suitable candidate. Mention your ability to build relationships and communicate effectively, as these are key for this role.
Showcase Relevant Experience: If you have experience in customer service or working with sales teams, be sure to include specific examples in your application. Highlight any previous roles where you managed enquiries or processed orders.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at AM Global
✨Showcase Your Attention to Detail
As a Customer Service Coordinator, being detail-oriented is crucial. During the interview, provide examples of how you've successfully managed tasks that required precision, such as data entry or order processing.
✨Demonstrate Your Organisational Skills
This role demands excellent organisational abilities. Discuss your methods for keeping track of multiple enquiries and orders, and how you prioritise tasks to meet deadlines effectively.
✨Highlight Your Communication Skills
Building strong relationships is key in this position. Be prepared to share instances where your communication skills helped resolve issues or improve collaboration with colleagues and suppliers.
✨Familiarise Yourself with JDE System
If you have experience with JD Edwards, make sure to mention it. If not, do some research on the system beforehand. Showing that you're proactive about learning new processes will impress the interviewers.
