Customer Service Representative
Customer Service Representative

Customer Service Representative

Huntingdon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the first point of contact for customers, ensuring a positive experience.
  • Company: Join Mick George Group, a dynamic company focused on customer satisfaction.
  • Benefits: Enjoy 28 days holiday, a pension scheme, and opportunities for progression.
  • Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
  • Qualifications: Previous customer service experience and strong organisational skills are essential.
  • Other info: Work hours are Monday to Friday, with occasional Saturday shifts.

The predicted salary is between 24000 - 36000 £ per year.

Customer Service Representative, Huntingdon

Client:

Mick George

Location:

Huntingdon, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b58b7603e00b

Job Views:

6

Posted:

14.07.2025

Expiry Date:

28.08.2025

Job Description:

Here at the Mick George Group we are currently recruiting a Customer Service Representative to join the team.

Location: Mick George Head Office – Huntingdon Working Hours: Monday – Friday between 7am – 6pm, Saturday work as and when required.

Pay: To be discussed at interview Benefits: Company Pension, Employee Assistance Programme, 28-Days holiday including bank holidays, Company benefit platform, Cycle to work scheme, PPE provided, Internal training and room for progression.

The role will heavily rely on a positive, customer service focused individual who thrives in fast paced environment.

Making sure every customer has the ultimate customer experience from start to finish.

Multi-tasking is key to being able to manage answering the phone, complete administrative, prioritise tasks all with high attention to detail.

Previous Customer Service experience is essential to thrive in this position Main Responsibilities Be the first point of contact for all Mick George Customers building rapport with new and existing customers ensuring a positive customer experience from start to finish.

Answer all incoming calls and emails from customers, Have adaptable approach to each customer’s needs and requirements keeping them updated throughout the process.

Be highly organised completing all administrative tasks in a timely manner with high attention to detail.

Undertake all relevant training as and when necessary, keeping up to date on all Mick George Products and Services.

Skills/Qualifications Ability to work in a high volume, fast paced office environment.

Ability to work under pressure.

Highly organised with a polite and confident telephone manner.

Computer literate, with Microsoft Office knowledge.

Driven and pro-active individual.

Flexibility to get tasks completed as needed with excellent attention to detail.

The Mick George Group is committed to providing equality of opportunity for all.

The company seeks to employ a workforce that reflects the diverse community at large and values the individual’s contribution irrespective of sex, age, marital status, disability, sexual orientation, gender reassignment, race, colour, religion or belief, ethnic or national origin.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 14/07/2025 by TN United Kingdom

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Customer Service Representative employer: Mick George

At Mick George Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values each employee's contribution. Located in Huntingdon, our team enjoys a range of benefits including a company pension, 28 days of holiday, and opportunities for internal training and progression, all within a fast-paced environment that encourages personal growth and a commitment to exceptional customer service.
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Contact Detail:

Mick George Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative

✨Tip Number 1

Familiarise yourself with the Mick George Group and their services. Understanding their products will not only help you answer customer queries effectively but also show your genuine interest in the company during any discussions.

✨Tip Number 2

Practice your communication skills, especially over the phone. Since the role requires a polite and confident telephone manner, consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Highlight your ability to multitask in a fast-paced environment. Think of specific examples from your previous experience where you successfully managed multiple tasks simultaneously, as this will resonate well with the job requirements.

✨Tip Number 4

Be prepared to discuss how you handle pressure and maintain organisation. Have a few strategies ready that demonstrate your ability to stay calm and focused while managing high volumes of work.

We think you need these skills to ace Customer Service Representative

Customer Service Experience
Excellent Communication Skills
Ability to Multi-task
High Attention to Detail
Organisational Skills
Proficient in Microsoft Office
Ability to Work Under Pressure
Adaptability
Polite and Confident Telephone Manner
Time Management Skills
Problem-Solving Skills
Positive Attitude
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant customer service experience. Use specific examples that demonstrate your ability to thrive in a fast-paced environment and your attention to detail.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention how your skills align with the responsibilities listed in the job description, such as handling calls and emails efficiently.

Highlight Relevant Skills: In your application, emphasise skills like organisation, multitasking, and proficiency in Microsoft Office. These are crucial for the role and should be clearly stated.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Mick George

✨Showcase Your Customer Service Experience

Make sure to highlight your previous customer service roles during the interview. Share specific examples of how you handled challenging situations and ensured a positive experience for customers.

✨Demonstrate Multi-tasking Skills

Since the role requires managing multiple tasks simultaneously, prepare to discuss how you prioritise and organise your workload. You might want to share a scenario where you successfully juggled various responsibilities under pressure.

✨Research Mick George Group

Familiarise yourself with Mick George's products and services before the interview. This will not only show your interest in the company but also help you answer questions more effectively and demonstrate your enthusiasm for the role.

✨Prepare Questions for the Interviewer

Have a few thoughtful questions ready to ask the interviewer. This shows your engagement and interest in the position, as well as your desire to understand how you can contribute to the team and the company.

Customer Service Representative
Mick George
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  • Customer Service Representative

    Huntingdon
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-28

  • M

    Mick George

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