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- Tasks: Lead a dynamic team, manage operations, and ensure timely deliveries.
- Company: Gopuff delivers everyday essentials quickly, reshaping retail with a fun, innovative approach.
- Benefits: Enjoy weekly pay, holiday and sick pay, plus career growth opportunities.
- Why this job: Join a vibrant team, make an impact, and enjoy a culture that values diversity.
- Qualifications: Experience in retail or warehouse, strong work ethic, and effective communication skills required.
- Other info: Flexible shifts available; be part of a team that loves snacks!
The predicted salary is between 24000 - 36000 £ per year.
Overview: Gopuff is looking for a Senior Operations Associate to join the Operations team. Directly reporting to a Site Leader, Senior OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Senior Operations Associate role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We\’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\’t hurt if you like snacks.
You will be responsible for leading the team during your shift:
- Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product.
- Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers.
- Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience.
- Issue resolution: Contacting customers for substituted or out-of-stock items.
- Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo.
- Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards.
- Health and Safety: Supporting Onsite Health & Safety compliance and testing.
About You:
- You have experience working in a restaurant, retail or warehouse environment.
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace).
- Strong work ethic, punctual, responsible and honest.
- Effective communication skills.
- Organised, team-oriented, positive attitude and helpful.
- Flexible and available to cover shifts during operational hours (7am – 3am).
Benefits:
- Holiday & Sick Pay.
- Weekly pay cycle (Get paid weekly!).
- Career growth opportunities.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Junior Operations Supervisor employer: Gopuff
Contact Detail:
Gopuff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Supervisor
✨Tip Number 1
Familiarise yourself with Gopuff's operations and values. Understanding their commitment to customer service and operational excellence will help you align your responses during interviews, showcasing how your experience fits into their culture.
✨Tip Number 2
Highlight any leadership experience you have, even if it's informal. Discussing times when you've led a team or trained new staff can demonstrate your capability to manage and motivate others, which is crucial for the Junior Operations Supervisor role.
✨Tip Number 3
Prepare examples of how you've handled issue resolution in past roles. Being able to articulate specific situations where you've successfully resolved problems will show your potential to manage challenges effectively at Gopuff.
✨Tip Number 4
Be ready to discuss your flexibility and availability. Since the role requires covering shifts during various operational hours, demonstrating your willingness to adapt to the needs of the business can set you apart from other candidates.
We think you need these skills to ace Junior Operations Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Operations Supervisor at Gopuff. Familiarise yourself with the key tasks such as leading a team, managing stock, and ensuring health and safety compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in retail, warehouse, or restaurant environments. Emphasise your leadership skills, work ethic, and any experience with web-based software applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with Gopuff's mission and values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Gopuff
✨Show Your Leadership Skills
As a Junior Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in leadership roles, even if they were informal. Highlight how you motivated others and led by example.
✨Demonstrate Problem-Solving Abilities
The role involves issue resolution, so think of examples where you've successfully handled challenges in a fast-paced environment. Share specific instances where you resolved conflicts or improved processes.
✨Familiarise Yourself with the Company Culture
Gopuff values positivity and enthusiasm. Research their mission and values, and be ready to express how your personal values align with theirs. Show that you're not just looking for a job, but a place where you can contribute to their vision.
✨Prepare Questions About Operations
Show your interest in the role by preparing thoughtful questions about the operations at Gopuff. Ask about their processes, team dynamics, or how they handle peak times. This demonstrates your eagerness to understand and engage with the role.
