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- Tasks: Manage delivery logistics and coordinate a team of riders to ensure timely breakfast deliveries.
- Company: Join Butter & Crust, a fast-growing business delivering artisan breakfasts across London.
- Benefits: Flexible hours, competitive salary, and night shift premium for weekend work.
- Why this job: Be part of a values-driven team that prioritises operational excellence and customer satisfaction.
- Qualifications: Experience in logistics or hospitality is a plus; strong communication and problem-solving skills required.
- Other info: Opportunity to collaborate with various departments and develop logistics processes as the company scales.
The predicted salary is between 29000 - 34000 £ per year.
The position can be part-time or full-time. We are open to discussing flexible start and end times outside of core hours. This role requires night (00:00-09:00) hours every other weekend.
£29,000-£34,000 depending on experience, plus night shift premium.
Reporting directly into the Chief Operating Officer.
About Us
At Butter & Crust, we believe you shouldn’t have to choose between a relaxing morning and a delicious breakfast. That’s why we\’ve curated the finest artisan sourdough, pastries, dairy, and more from London\’s best independent bakeries.
We\’re a fast-growing business, delivering personalised breakfasts to thousands of doorsteps across London every weekend.
We care about operational excellence and building a resilient, values-driven team.
The Role
You will be joining a small, agile and experienced operations team based in Battersea. As Logistics Manager, you\’ll be at the heart of ensuring families across London receive their tasty delivery in a timely fashion. Each week, you\’ll co-ordinate a team of 15-20 delivery riders, own the relationship with our truster mechanic and delivery contractors and run the routing process for our riding team. In short, you\’ll ensure that once a delivery leaves our depot, it delights when it reaches the doorstep.
Key Responsibilities
- Plan and execute delivery rider routing, using logistics tools and collected data on our team and roads across London
- Manage and resource weekend delivery shifts
- Onboard and support freelance delivery contractors
- Oversee weekend operations from the depot, including production and logistics, troubleshooting live issues as they arise
- Report on delivery KPIs and drive improvements
- As a small business, you\’ll get vast amounts of exposure c ollaborating with all areas of the business; Marketing, Operations, Customer Service, Tech and Finance
- Develop logistics processes and systems as we scale.
About You
- You\’re ops-savy and thrive under pressure
- Comfortable working night hours and leading on-site operations
- Excellent communication and interpersonal skills
- Process driven with a knack for optimising efficiency
- Strong problem-solving skills
- A get-stuck-in attitude; capable and willing to lift boxes, move bikes and be a collaborative leader
Advantageous Experience (please apply even if you do not tick all these boxes!)
- Experience in a logistics, dispatch, field or hospitality role
- Familiarity with route planning or delivery systems (Easyroutes, Circuit, Onfleet, Bringg etc.)
- People management experience, particularly with contractors or casual teams
Operations & Logistics Manager employer: Butter & Crust
Contact Detail:
Butter & Crust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Logistics Manager
✨Tip Number 1
Familiarise yourself with logistics tools and route planning systems mentioned in the job description, like Easyroutes or Onfleet. Having a solid understanding of these tools will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any experience you have in managing teams, especially in a fast-paced environment. We value strong leadership skills, so be prepared to discuss how you've successfully coordinated teams or handled challenges in previous roles.
✨Tip Number 3
Since this role involves working night hours, make sure to express your comfort with this schedule during any discussions. Sharing your flexibility and willingness to adapt to our operational needs will demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved processes or solved problems in past positions. We’re looking for someone who can optimise efficiency, so showcasing your problem-solving skills will definitely set you apart from other candidates.
We think you need these skills to ace Operations & Logistics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and operations management. Emphasise any roles where you've managed teams or coordinated deliveries, as this is crucial for the Operations & Logistics Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and your ability to thrive under pressure. Mention specific examples of how you've optimised processes or improved delivery efficiency in previous roles.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as problem-solving, communication, and people management. If you have experience with logistics tools or route planning systems, be sure to mention these as well.
Show Enthusiasm for the Company: Research Butter & Crust and include in your application why you want to work with them specifically. Mention their commitment to quality and customer satisfaction, and how you can contribute to their mission of delivering delightful breakfasts.
How to prepare for a job interview at Butter & Crust
✨Show Your Operations Savvy
Demonstrate your understanding of logistics and operations during the interview. Be prepared to discuss specific examples from your past experience where you successfully managed delivery processes or optimised efficiency.
✨Highlight Your Problem-Solving Skills
Prepare to share instances where you've faced challenges in a fast-paced environment. Discuss how you approached these issues, what solutions you implemented, and the outcomes of your actions.
✨Communicate Effectively
Since this role requires excellent communication skills, practice articulating your thoughts clearly. Be ready to explain complex logistics concepts in simple terms, as you'll need to coordinate with various teams and contractors.
✨Emphasise Flexibility and Teamwork
Given the nature of the role, it's important to convey your willingness to work night hours and collaborate with a diverse team. Share examples of how you've adapted to changing schedules and worked effectively with others to achieve common goals.
