At a Glance
- Tasks: Engage customers and showcase T-Mobile products in a vibrant retail environment.
- Company: Join T-Mobile, a leading brand known for its innovative approach and commitment to employees.
- Benefits: Enjoy competitive pay, stock options, flexible hours, and comprehensive health benefits.
- Why this job: Be part of a dynamic team that values growth, customer connection, and fun!
- Qualifications: High school diploma and 6 months of customer service or sales experience required.
- Other info: Promote to Mobile Expert within 90 days with additional training and incentives.
The predicted salary is between 24000 - 36000 £ per year.
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Mobile Associate Store-in-Store – Retail Sales, Chester
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Client:
Location:
Chester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
bd6ab8b45b74
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They\’re ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities:
Education and Work Experience:
Knowledge, Skills and Abilities:
Licenses and Certifications:
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $17.50, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status.All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays – which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually – paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don\’t stop there – eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing -mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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Mobile Associate Store-in-Store - Retail Sales employer: T-Mobile
Contact Detail:
T-Mobile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Associate Store-in-Store - Retail Sales
✨Tip Number 1
Familiarise yourself with T-Mobile's products and services. Understanding the features and benefits of what you’ll be selling will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Since this role is all about building relationships, try role-playing scenarios with friends or family to enhance your ability to connect with customers and address their needs.
✨Tip Number 3
Stay updated on retail sales techniques and trends. Being knowledgeable about current sales strategies can give you an edge in understanding how to meet performance targets and exceed customer expectations.
✨Tip Number 4
Network with current employees or join relevant online forums. Engaging with those already in the company can provide insights into the culture and expectations, helping you tailor your approach during the interview process.
We think you need these skills to ace Mobile Associate Store-in-Store - Retail Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Mobile Associate position. Tailor your application to highlight relevant experiences that align with customer engagement and sales.
Craft a Compelling CV: Your CV should clearly showcase your customer service and sales experience. Use specific examples to demonstrate how you've successfully engaged with customers in previous roles, especially in a retail environment.
Write a Strong Cover Letter: In your cover letter, express your passion for technology and customer service. Highlight your ability to build relationships and provide exceptional service, as these are key traits for the role at T-Mobile.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at T-Mobile
✨Show Your Passion for Customer Service
As a Mobile Associate, you'll be engaging with customers constantly. Make sure to express your enthusiasm for helping people and providing exceptional service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experience and how you achieved your targets. Be ready to explain your approach to identifying customer needs and recommending solutions. Use specific examples to illustrate your success in a retail environment.
✨Familiarise Yourself with T-Mobile Products
Research T-Mobile's products and services before the interview. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively. Consider how you would demonstrate these products to customers.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the interviewer's questions and responding thoughtfully. This skill is crucial for building rapport with customers, so showcasing it in your interview will reflect well on your potential as a Mobile Associate.