Waiter/Waitress

Waiter/Waitress

London Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and beverages, prepare buffets, and create memorable guest experiences.
  • Company: The Langham, London is a historic luxury hotel known for exceptional service since 1865.
  • Benefits: Enjoy free accommodation at other hotels, a company pension plan, and learning opportunities.
  • Why this job: Join a passionate team in a vibrant environment that values customer service and personal flair.
  • Qualifications: Previous hospitality experience and a strong passion for food and beverage are essential.
  • Other info: Be part of a prestigious hotel with a commitment to enchanting guest experiences.

Job Description

Waiter/Waitress

The Langham, London is currently looking to recruit a Waiter/Waitress role for our Langham Club department. The Langham Club is our \’hotel within a hotel\’ which consists of guest rooms and two lounges which serve food and beverage throughout the day, starting with breakfast service, afternoon tea and light dinner dishes in the evening period.

In your role of a Waiter/Waitress , your key duties and responsibilities will be:

  • preparation of buffet offerings, and toping up of those,
  • serving the food to the guests,
  • preparation of beverages,
  • clearing of tables, and
  • preparation of relevant mise en place required for service.
  • You will be expected to provide a truly memorable and personalised experience to all guests using the Club Lounges area. Potential candidates for the role of Waiter/Waitress will have excellent customer service skills and work with flair, passion and a conscientious attitude.

    The Langham, London offers a wide range of benefits which will include:

  • uniform
  • meals on duty
  • holidays
  • free accommodation at other Langham Hotels
  • Company pension plan
  • colleague recognition system
  • learning and development opportunities
  • Key requirements for the Waiter/Waitress role are as follows:

  • previous experience in a similar Hospitality environment
  • strong interest and passion for food & beverage
  • excellent customer service skills; ability to anticipate guest needs and go the extra mile
  • immaculate personal presentation
  • The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Meeting & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

    Waiter/Waitress employer: The Langham, London

    The Langham, London is an exceptional employer that prides itself on creating a supportive and enriching work environment for its staff. With a strong focus on employee growth through learning and development opportunities, alongside unique benefits such as free accommodation at other Langham Hotels and a company pension plan, team members are encouraged to thrive both personally and professionally. The hotel's commitment to excellence in service ensures that every Waiter/Waitress plays a vital role in delivering memorable experiences, making it a rewarding place to work.
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    Contact Detail:

    The Langham, London Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Waiter/Waitress

    ✨Tip Number 1

    Familiarise yourself with The Langham, London and its offerings. Understanding the hotel's history, values, and the specific services provided in the Langham Club will help you engage in meaningful conversations during your interview.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to provide a memorable experience, which is crucial for this position.

    ✨Tip Number 3

    Dress impeccably for any in-person interactions or interviews. Immaculate personal presentation is a key requirement for this role, so make sure you reflect the high standards expected at The Langham.

    ✨Tip Number 4

    Be prepared to discuss your passion for food and beverage. Share your favourite dishes or experiences in hospitality that highlight your enthusiasm, as this will resonate well with the hiring team.

    We think you need these skills to ace Waiter/Waitress

    Excellent Customer Service Skills
    Strong Communication Skills
    Attention to Detail
    Ability to Anticipate Guest Needs
    Teamwork and Collaboration
    Time Management
    Food and Beverage Knowledge
    Immaculate Personal Presentation
    Adaptability in a Fast-Paced Environment
    Problem-Solving Skills
    Multitasking Abilities
    Positive Attitude and Enthusiasm
    Experience in a Hospitality Environment

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key duties and requirements for the Waiter/Waitress position. Highlight your relevant experience in hospitality and customer service.

    Tailor Your CV: Make sure your CV reflects your previous experience in similar roles. Emphasise your skills in food and beverage service, customer interaction, and any specific achievements that demonstrate your flair and passion for the industry.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working at The Langham, London. Mention why you are drawn to their values and how you can contribute to providing memorable experiences for guests.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

    How to prepare for a job interview at The Langham, London

    ✨Showcase Your Customer Service Skills

    As a Waiter/Waitress, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to create memorable experiences.

    ✨Demonstrate Your Passion for Food & Beverage

    The Langham Club values a strong interest in food and beverage. During the interview, express your enthusiasm for the culinary arts and any relevant experiences that highlight your passion.

    ✨Prepare for Scenario Questions

    Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing busy service periods. Practising these scenarios can help you respond confidently.

    ✨Dress to Impress

    Immaculate personal presentation is crucial in the hospitality industry. Make sure to dress smartly for your interview, reflecting the high standards of The Langham, London, to make a great first impression.

    Waiter/Waitress
    The Langham, London
    Location: London

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