Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Screen baggage and ensure compliance with security standards at Glasgow Airport.
- Company: Join ICTS, a leader in aviation security with over 30 years of experience.
- Benefits: Enjoy flexible hours, competitive pay, employee discounts, and ongoing training.
- Why this job: Be part of a dynamic team that values innovation and customer service in aviation.
- Qualifications: Excellent English skills, reliability, and a proactive attitude are essential; aviation experience preferred.
- Other info: Uniform provided, including shoes, and a medical cash plan available.
Part Time HBS Screener and Support Agent, Glasgow
Client: ICTS Europe
Location: Glasgow, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: e493979126cf
Job Views: 4
Posted: 14.07.2025
Expiry Date: 28.08.2025
Job Description
ICTS has been a leading provider of aviation security services for over thirty years. Recently, it has expanded into customer-related services such as ground handling, airline representation, and passenger assistance. ICTS invests in developing new tools and procedures, often pioneering utilities later adopted industry-wide. The company collaborates with UK, European, and US governments on aviation security innovations.
Location: Glasgow Airport
Position: HBS Screener and Support Agent
Reporting to: HBS Supervisor
Hours of work: Flexible hours to meet business needs
Rate: £14.33 per hour
Reference ID: GLA HBS
Job Types: Part Time, Permanent
Responsibilities
- Screening baggage using x-ray equipment for hold and cabin baggage
- Maintaining baggage system and line capability
- Conducting physical searches and using technological aids for security screening
- Lifting baggage as required
Principal Accountabilities
- Ensure compliance with regulatory, airport, and company standards
- Maintain professional standards in operations
- Follow management and procedural authorities
- Perform additional duties as assigned by supervisor
- Deliver high standards of customer service while meeting regulatory requirements
Person Specification
- Excellent English communication skills
- Reliable and flexible
- Ability to work under pressure and proactively
- Energetic and target-oriented
- Experience in aviation environment preferred
- Driving license
- First aid qualification
- Uniform provided, including shoes
- Medical cash plan and ongoing training
- Induction course certificate (Aviation ground security)
- Employee discounts and benefits
- Referral bonuses
- Company pension
Schedule
- Permanent contract
- Various shifts including early, mid, back shifts, and bank holidays, 24-hour operations
#J-18808-Ljbffr
Part Time HBS Screener and Support Agent employer: ICTS Europe
Contact Detail:
ICTS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time HBS Screener and Support Agent
✨Tip Number 1
Familiarise yourself with the aviation security regulations and standards. Understanding the compliance requirements will not only help you in the role but also impress the hiring managers during your discussions.
✨Tip Number 2
Highlight any previous experience in customer service or aviation environments during your conversations. This will demonstrate your capability to handle the responsibilities of the HBS Screener and Support Agent position effectively.
✨Tip Number 3
Be prepared to discuss how you handle pressure and maintain professionalism in challenging situations. Sharing specific examples can showcase your problem-solving skills and reliability, which are crucial for this role.
✨Tip Number 4
Show enthusiasm for the role and the company. Research ICTS Europe and their recent innovations in aviation security, as this knowledge can help you connect with the interviewers and demonstrate your genuine interest in joining their team.
We think you need these skills to ace Part Time HBS Screener and Support Agent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the HBS Screener and Support Agent position. Tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: If you have experience in aviation or customer service, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your background aligns with the job's requirements.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you want to work for ICTS Europe and how you can contribute to their team. Mention your communication skills and ability to work under pressure, as these are key for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ICTS Europe
✨Know the Company
Before your interview, take some time to research ICTS Europe. Understand their role in aviation security and customer-related services. This knowledge will help you answer questions more effectively and show your genuine interest in the company.
✨Highlight Relevant Experience
If you have experience in an aviation environment or customer service, make sure to highlight it during the interview. Discuss specific situations where you demonstrated your ability to work under pressure and maintain high standards of service.
✨Demonstrate Communication Skills
As excellent English communication skills are essential for this role, be prepared to showcase your ability to communicate clearly and effectively. Practice answering common interview questions out loud to build confidence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle stressful situations. Think of examples from your past experiences where you successfully navigated challenges, especially in a customer service context.
