Senior Service Manager IDAM Access Management
Senior Service Manager IDAM Access Management

Senior Service Manager IDAM Access Management

Preston Full-Time 63000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead IDAM Access Management services and ensure alignment with business needs.
  • Company: BAE Systems is an inclusive employer, part of the LGBTQ+ business community.
  • Benefits: Enjoy flexible working, competitive salary, pension schemes, and health perks.
  • Why this job: Make a real impact in a diverse culture that values your potential.
  • Qualifications: Experience in IDAM Products and IT Service Management is essential.
  • Other info: Roles may require security vetting; apply early as vacancies may close fast.

The predicted salary is between 63000 - 84000 £ per year.

Senior Service Manager IDAM Access Management

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Senior Service Manager IDAM Access Management

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This job is with BAE Systems, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job title: Senior Service Manager IDAM Access Management

Location: Preston – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role

Salary: £75,000+ depending on skills and experience

What You’ll Be Doing

  • Responsible for services from BAE Systems strategic suppliers and internally delivered towers
  • Manage the provision of the business IM&T strategy in relation to Product Management for the IT Services Managed – ensuring through stakeholder management, the strategy aligns to the business needs and objectives
  • Leading the Product Management organisation, showing direction and delivery within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and BAE Systems globally
  • Ensures that effective controls are in place for internal delegation, audit and control and that the board receives timely reports and advice that will inform their decisions. Ensures that effective staffing and committee structures are in place to support the work of the board and that proper relationships exist between the organisation and the external auditors
  • Manage IT expenditure, ensuring that all IT financial targets are met and examining any areas where budgets and expenditure exceed their agreed tolerances for the IT Services managed. Assists with the definition and operation of effective financial control and decision-making, especially in the areas of service, projects and component cost models and the allocation and apportionment of all incurred IT costs

Essential

Your skills and experiences:

  • Extensive experience working with and managing IDAM Products and IT Service Management
  • Good understanding of SIAM and ITIL process governance
  • High level of commercial awareness and budget management capability
  • Relevant vocational qualification or equivalent experience in managing IDAM Access Management services and products

Desirable

  • Microsoft Certifications

Benefits

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The IDAM Product Team

The Senior Service Manager within the IDAM Product, is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 25th July 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Defense & Space

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Senior Service Manager IDAM Access Management employer: myGwork - LGBTQ+ Business Community

BAE Systems is an exceptional employer that fosters an inclusive culture, valuing diversity and empowering employees to reach their full potential. Located in Preston, the company offers flexible working arrangements, competitive benefits including a pension scheme and health plans, and ample opportunities for professional growth within the IDAM Product Team. Join us to make a meaningful impact in a supportive environment where your contributions are recognised and rewarded.
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Contact Detail:

myGwork - LGBTQ+ Business Community Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Manager IDAM Access Management

✨Tip Number 1

Familiarise yourself with IDAM products and IT Service Management principles. Understanding the specific technologies and frameworks used in these areas will help you speak confidently about your experience during interviews.

✨Tip Number 2

Network with professionals in the IDAM and IT Service Management fields. Attend industry events or join relevant online communities to connect with others who can provide insights or even referrals for the role.

✨Tip Number 3

Research BAE Systems' culture and values, especially their commitment to inclusivity and diversity. Being able to articulate how your personal values align with theirs can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with budget management and financial controls in detail. Be ready to provide examples of how you've successfully managed budgets in previous roles, as this is a key responsibility for the position.

We think you need these skills to ace Senior Service Manager IDAM Access Management

IDAM Product Management
IT Service Management
SIAM Governance
ITIL Process Knowledge
Stakeholder Management
Budget Management
Financial Control
Commercial Awareness
Audit and Compliance
Team Leadership
Effective Communication
Problem-Solving Skills
Microsoft Certifications
Adaptability
Decision-Making Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive experience with IDAM Products and IT Service Management. Use specific examples that demonstrate your understanding of SIAM and ITIL processes, as well as your budget management capabilities.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly in managing IT expenditure and stakeholder relationships.

Highlight Relevant Qualifications: If you have any relevant vocational qualifications or Microsoft Certifications, be sure to mention these prominently in your application. This will help demonstrate your suitability for the Senior Service Manager position.

Showcase Your Soft Skills: BAE Systems values an inclusive culture and diversity of thought. Highlight your soft skills such as communication, leadership, and teamwork in your application to show that you can thrive in their environment.

How to prepare for a job interview at myGwork - LGBTQ+ Business Community

✨Understand IDAM and IT Service Management

Make sure you have a solid grasp of Identity and Access Management (IDAM) products and IT Service Management principles. Be prepared to discuss your experience in managing these areas, as well as how they relate to the role at BAE Systems.

✨Showcase Your Commercial Awareness

Highlight your understanding of budget management and financial control. Be ready to provide examples of how you've successfully managed budgets in previous roles, particularly in relation to IT services.

✨Familiarise Yourself with SIAM and ITIL

Since the role requires knowledge of Service Integration and Management (SIAM) and ITIL processes, brush up on these frameworks. Be prepared to discuss how you've applied these methodologies in your past work.

✨Prepare for Stakeholder Management Questions

As stakeholder management is crucial for this position, think of specific instances where you've effectively managed relationships with stakeholders. Be ready to explain how you ensured alignment between business needs and IT strategies.

Senior Service Manager IDAM Access Management
myGwork - LGBTQ+ Business Community
M
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