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- Tasks: Join our team as a Clerical Officer/Audio Typist, transcribing and managing patient records.
- Company: NHS Dumfries and Galloway is dedicated to providing exceptional healthcare in a beautiful part of Scotland.
- Benefits: Enjoy free parking, a supportive team environment, and the chance to make a real impact.
- Why this job: Be part of a friendly team, enhance your skills, and contribute to patient care.
- Qualifications: Good communication, organisation skills, and a flexible attitude are essential.
- Other info: This role is fixed-term until June 2026; typing test required at interview.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit an enthusiastic individual to join NHS Dumfries and Galloway’s Acute &Diagnostic Administration Services Team as a Clerical Officer / Audio Typist on a secondment or fixed term contract. The post holder will transcribe from digital dictation, letters, reports and discharge summaries for patients from outpatient clinics, patients discharged from wards and other outpatient appointments and will maintain patient records. Other duties also include dealing with incoming calls, mail, scanning and electronic filing of patient information ensuring electronic files for all patient reports, letters and general correspondence is up to date and available to the clinical team for decision / support maximising effective use of time.
Based within both DGRI and Mountainhall Treatment Centre (MHTC) the post holder will fulfil a crucial role in providing administrative and clerical support liaising and working with allocated multi discipline clinical teams and administration colleagues. The successful candidate should be a team player with a flexible ‘can do’ attitude as they will assist in a variety of areas dependant on service level objectives. Other attributes which we would be looking for the successful candidate to demonstrate on their application form and at interview is good communication and organisation skills with attention to detail, to be self motivated, enthusiastic and committed.
This post will be supported by Colleagues / Team Leader / Administration Services Co-ordinator / Administration Services Manager.
This post is on a fixed term / secondment basis until June 2026.
As a typing / audio test will require to be undertaken at interview you will need to be able to attend in person, we cannot offer interview via Teams.
Informal enquiries please direct them to Jennifer Stewart – Tel: 01387 246246 Ext 74278/ jennifer.stewart19@nhs.scot
ADDITIONAL INFORMATION FOR CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/
APPLICATION PROCESS – https://www.careers.nhs.scot/how-to-apply/application-process/
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub – https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
~ We recommend using the Internet Browser \”Google Chrome\” or \”Microsoft Edge\” when using Jobtrain. Users may also experience issues if accessing Jobtrain via mobile phone.
~ DO NOT upload a CV as this will not be used for short listing purposes.
~ Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. This section times out after 30 minutes, a tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
~ Once you have submitted your application form you will be unable to make any amendments.
~ Posts close at midnight on the indicated date.
~ If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
~ Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
Please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information on the UK Border Agency’s new points based system that now governs the way individuals from outside the UK can work at www.bia.homeoffice.gov.uk
Please ensure the vacancy salary meets the minimum salary required for sponsorship. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are currently unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC etc).
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215405 Clerical Officer/Audio Typist employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 215405 Clerical Officer/Audio Typist
✨Tip Number 1
Familiarise yourself with the specific software and tools used in audio typing and digital dictation. Being able to demonstrate your proficiency in these areas during the interview will set you apart from other candidates.
✨Tip Number 2
Practice your typing speed and accuracy, as a typing/audio test is part of the interview process. Use online typing tests to improve your skills and ensure you're comfortable with the required pace.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to handle the varied responsibilities of the Clerical Officer position.
✨Tip Number 4
Reach out to current or former employees of NHS Dumfries and Galloway to gain insights into the work culture and expectations. This knowledge can help you tailor your responses during the interview and demonstrate your genuine interest in the role.
We think you need these skills to ace 215405 Clerical Officer/Audio Typist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Clerical Officer/Audio Typist position. Tailor your application to highlight how your experience aligns with these requirements.
Answer the Application Questions Thoughtfully: You will need to answer three specific questions in your application. Take your time to craft detailed responses that showcase your relevant skills, experiences, and enthusiasm for the role. Consider drafting your answers in a Word document first to avoid timeouts.
Highlight Relevant Skills: Make sure to emphasise your communication, organisation, and attention to detail skills in your application. These are crucial for the role, so provide examples of how you have demonstrated these abilities in previous positions.
Check Your Email and Jobtrain Account: Since all correspondence will be via email, ensure your email address is entered correctly in your application. Regularly check your inbox (including junk folders) and your Jobtrain account for updates regarding your application status.
How to prepare for a job interview at NHS Scotland
✨Brush Up on Audio Typing Skills
Since a typing/audio test will be part of the interview, make sure to practice your audio typing skills beforehand. Familiarise yourself with different accents and medical terminology to ensure you can transcribe accurately and efficiently.
✨Showcase Your Communication Skills
As a Clerical Officer, you'll need to communicate effectively with clinical teams and patients. Prepare examples of how you've successfully communicated in previous roles, highlighting your ability to convey information clearly and professionally.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss specific instances where your meticulous nature has helped prevent errors or improved processes. This will show that you understand the importance of accuracy in patient records.
✨Exhibit a 'Can Do' Attitude
The job requires a flexible approach to various tasks. During the interview, express your willingness to take on different responsibilities and share examples of how you've adapted to changing situations in the past.
