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For Companies At a Glance
- Tasks: As a Personal Stylist, you'll connect with customers and provide tailored styling advice.
- Company: Join Anthropologie, a brand known for creativity, culture, and collaboration in fashion.
- Benefits: Enjoy perks like a 40% employee discount, wellness support, and flexible work-life balance.
- Why this job: This role offers a chance to express your style while building meaningful customer relationships.
- Qualifications: We're looking for natural relationship builders with a passion for fashion and interior design.
- Other info: Be part of a diverse team that values individuality and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Location
This position is located at 131-141 King\’s Rd Chelsea, London, , SW34PW United Kingdom
Role Summary
The Personal Stylist (Apparel) cultivates the overall service and selling culture in the store and drives sales by
developing authentic customer connections, offering expert styling advice, and providing an individualised
experience with curated product recommendations. They are a key member of the stores leadership team and acts as a brand representative in upholding values of creativity, culture, and collaboration.
What You\’ll Be Doing
CUSTOMER EXPERIENCE
- Customer Connection: leads and sets a positive example in relationship building, styling, and networking with customers to drive sales and metrics within the store.
- In-Store Styling: educates team on curating elevated product recommendations based on the customer\’s preferences.
- Appointments: generates impromptu and formal appointment opportunities to cultivate customer relationships and drive KPIs
- Omni-Channel Service: advocates for technology usage and encourages team to transact in the moment, upsell, and clientele.
- Special Projects: mentors Home Stylists in the region through process of consulting and completing large scale and high visibility projects.
TEAMWORK + MENTORSHIP
- Product Knowledge: plans and leads fit sessions; utilizes Threads and the Loop to share relevant styling and product knowledge with team so associates can confidently speak to fit and function.
- Develop and Coach identifies skill and knowledge gaps amongst team as it pertains to home styling, service, and selling, mentors and trains accordingly.
- Team Partnership: develops and maintains productive team leadership and CEM relationships to identify and act on business needs.
- Brand Directives: assists in facilitating company-directed behaviors, workshops, and courses.
BUSINESS OPERATIONS
- Business Acumen: demonstrates a global understanding of the business and assesses store and personal KPIs to inform behaviors and convert customers.
- Drive Sales: drives apparel and accessories department sales in the store through high-level service, selling, and styling to achieve company outreach goals.
- Entrepreneurship: takes initiative to identify business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store
COMMUNICATION + RELATIONSHIPS
- Customer Insights: communicates customer insights and shopping patterns to leadership team and action plans accordingly.
- Program Advocate: educates team and customer on the purpose and benefits of the Personal Stylist role and program.
- Talent Identification: identifies high performing Styling Specialists and communicates potential for growth to leadership.
- Relationships: cultivates productive relationships with leadership and selling and service team that contributes to a collaborative, customer-centric environment
- Customer: utilizes provided technology tools to communicate with customer in accordance to defined frequency and quality standards
What You\’ll Need
- Builds relationships naturally, embraces individuality, and diversity
- Exhibits clear written and verbal
- Entrepreneurial and self-motivated
- Resilient leader able to thrive in a dynamic, constantly evolving environment
- Anthro brand fan
- Passion for interior design#AnthroEU #LI-AA1
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Personal Stylist - King\'s Road employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Personal Stylist - King\'s Road
✨Tip Number 1
Familiarise yourself with Anthropologie's brand values and aesthetic. Understanding their unique style will help you connect with customers and provide tailored recommendations that resonate with their preferences.
✨Tip Number 2
Network within the fashion and retail community in London. Attend local events or workshops to meet potential customers and industry professionals, which can enhance your customer connection skills and increase your visibility.
✨Tip Number 3
Stay updated on current fashion trends and styling techniques. This knowledge will empower you to offer expert advice and create a memorable shopping experience for customers, setting you apart from other candidates.
✨Tip Number 4
Demonstrate your passion for interior design and styling during any interactions. Share your personal experiences or projects that showcase your creativity, as this will highlight your enthusiasm for the role and the brand.
We think you need these skills to ace Anthropologie Personal Stylist - King\'s Road
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Personal Stylist position. Understand the key responsibilities and required skills, such as customer connection and product knowledge, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail, styling, or customer service. Use specific examples that demonstrate your ability to build relationships and drive sales, as these are crucial for this role.
Showcase Your Passion: Express your enthusiasm for the Anthropologie brand and its values in your application. Mention any personal connections to the brand or relevant interests, such as a passion for interior design, to make your application stand out.
Craft a Compelling Cover Letter: Write a tailored cover letter that addresses how your skills and experiences align with the role's requirements. Be sure to convey your entrepreneurial spirit and ability to thrive in a dynamic environment, as these traits are essential for success in this position.
How to prepare for a job interview at URBN
✨Show Your Passion for Styling
Make sure to express your enthusiasm for fashion and styling during the interview. Share personal experiences where you've helped friends or family with their outfits, as this demonstrates your natural ability to connect with customers and your genuine interest in the role.
✨Demonstrate Customer Connection Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight any specific instances where your approach led to increased sales or customer satisfaction, showcasing your ability to create an individualised experience.
✨Know the Brand Inside Out
Familiarise yourself with Anthropologie's brand values, products, and target audience. Being able to discuss how you align with their creativity, culture, and collaboration will show that you're not just a good fit for the role, but also for the company.
✨Prepare for Teamwork Scenarios
Think about past experiences where you've successfully collaborated with a team. Be ready to discuss how you can contribute to a positive team environment and mentor others, as teamwork and mentorship are key aspects of the Personal Stylist role.
