Marine Personnel Coordinator Glasgow
Marine Personnel Coordinator Glasgow

Marine Personnel Coordinator Glasgow

Clydebank Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage crew welfare, safety, and compliance while coordinating communications and payroll.
  • Company: Join Northern Marine, a leader in maritime personnel management.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a supportive team that values safety and compliance in the maritime industry.
  • Qualifications: Experience in marine crewing and strong communication skills are essential.
  • Other info: This role requires a university degree in HR or Business and knowledge of maritime regulations.

The predicted salary is between 36000 - 60000 £ per year.

16th Aug 2024

The Personnel Coordinator is responsible for general crew management and welfare, with focus on safety, compliance, and high attention to detail.

Key Responsibilities

  • Support communications between seafarers and the team, ensuring that all queries are managed and resolved in a timely manner.
  • Support and participate in regular internal and client audits.
  • Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
  • Manage and coordinate all office visits of our seafarers, including de-briefs and appraisals.
  • Responsibility for coordinating crew induction process for new joiners and offboarding process for leavers.
  • Support the Marine Personnel Specialist and Personnel team with any potential disciplinary matters, review of external manning agents, ensuring KPIs/SLAs are being met and managing regular meetings and updates.
  • Support with the management of COMPAS crew database – ensuring this is accurate, timely, encompassing and support database updates as required.
  • Manage and coordinate payroll matters for seafarers, liaising with colleagues in our other global offices to ensure prompt and accurate payment.
  • Monitor and analyse training plans in line with company matrix requirements, ensuring all crews are competent and up to date with the latest regulations and best practices.
  • Support the delivery and communication to seafarers on Standards for Training, Certificate and Watchkeeping Convention (STCW).
  • Strong knowledge and understanding of ISM, STCW and MLC requirements.
  • You may be asked from time to time be asked to undertake other tasks related to crewing as advised by Line Management
  • Candidate Requirements

    Essential

  • Broad experience in a marine crewing role supporting and managing a large pool of global seafarers.
  • Demonstrable experience managing first line crewing demands including problem resolution.
  • Demonstratable customer service skills – focus on client engagement and delivery
  • Experience with case management, involving our seafarers with working experience coordinating investigation, grievance and disciplinary processes and procedures.
  • Excellent communication and interpersonal skills
  • Ability to manage multiple and changing priorities
  • Strong organisational skills
  • Knowledge of maritime regulations and industry best practice
  • Understanding and knowledge of offshore crewing practice, including demonstrated experience managing casework on board.
  • Understanding and in-depth knowledge of ISM code, MLC and STCW.
  • Awareness and knowledge of crew managing systems including COMPAS
  • Ability to work independently and as part of a team
  • Strong understanding of GDPR and ISO standards relating to crew management
  • Proficient in all MS office packages including outlook, word, excel and PowerPoint
  • Desirable

  • University Degree, preferably in HR or General Business.
  • Previous experience working within seagoing HR team for a ship management company.
  • Shipping HR related legislation; STCW, MLC
  • Marine Personnel Coordinator Glasgow employer: Northern Marine

    At Northern Marine, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the welfare and development of our personnel. Located in Glasgow, our team enjoys a collaborative environment with ample opportunities for professional growth, comprehensive training, and a commitment to safety and compliance in the maritime industry. Join us to be part of a dedicated team that values your contributions and fosters a sense of belonging.
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    Contact Detail:

    Northern Marine Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Marine Personnel Coordinator Glasgow

    ✨Tip Number 1

    Familiarise yourself with maritime regulations and industry best practices, especially ISM, MLC, and STCW. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.

    ✨Tip Number 2

    Network with professionals in the marine crewing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.

    ✨Tip Number 3

    Showcase your customer service skills by preparing examples of how you've successfully engaged with clients or resolved issues in previous roles. This will highlight your suitability for the Personnel Coordinator position.

    ✨Tip Number 4

    Brush up on your knowledge of crew management systems like COMPAS. Being able to discuss your familiarity with such tools during the interview will set you apart from other candidates.

    We think you need these skills to ace Marine Personnel Coordinator Glasgow

    Marine Crewing Experience
    Safety Compliance Knowledge
    Attention to Detail
    Customer Service Skills
    Case Management
    Investigative Skills
    Disciplinary Procedures Knowledge
    Excellent Communication Skills
    Interpersonal Skills
    Organisational Skills
    Knowledge of Maritime Regulations
    Understanding of Offshore Crewing Practices
    In-depth Knowledge of ISM, MLC, and STCW
    Familiarity with Crew Management Systems (e.g., COMPAS)
    Ability to Manage Multiple Priorities
    Understanding of GDPR and ISO Standards
    Proficiency in MS Office Applications
    University Degree in HR or Business
    Experience in Seagoing HR within a Ship Management Company

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in marine crewing and personnel management. Emphasise your customer service skills and any specific knowledge of maritime regulations, ISM, MLC, and STCW.

    Craft a Strong Cover Letter: Write a cover letter that directly addresses the key responsibilities and candidate requirements listed in the job description. Use specific examples from your past experience to demonstrate how you meet these criteria.

    Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to manage multiple priorities. Mention any experience with crew management systems like COMPAS, as well as your proficiency in MS Office applications.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.

    How to prepare for a job interview at Northern Marine

    ✨Know Your Maritime Regulations

    Familiarise yourself with ISM, STCW, and MLC requirements before the interview. Being able to discuss these regulations confidently will demonstrate your expertise and commitment to compliance.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of how you've managed first-line crewing demands or resolved issues in previous roles. Highlighting your customer service skills and ability to engage with clients will set you apart.

    ✨Demonstrate Strong Communication Abilities

    Since the role involves liaising between seafarers and the team, practice articulating your thoughts clearly. Be ready to discuss how you would handle communication challenges in a maritime context.

    ✨Highlight Your Organisational Skills

    The position requires managing multiple priorities, so be prepared to discuss your organisational strategies. Share specific tools or methods you use to keep track of tasks and ensure timely completion.

    Marine Personnel Coordinator Glasgow
    Northern Marine
    Location: Clydebank
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    • Marine Personnel Coordinator Glasgow

      Clydebank
      Full-Time
      36000 - 60000 £ / year (est.)
    • N

      Northern Marine

      50-100
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