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- Tasks: Lead a vibrant team in a charity shop, driving sales and creating inviting displays.
- Company: Join Julian House, a charity transforming lives by supporting the vulnerable and disadvantaged.
- Benefits: Enjoy 27 days annual leave, wellbeing support, and discounts at our shops and bike workshops.
- Why this job: Make a real impact while developing your career in a supportive, inclusive environment.
- Qualifications: Previous retail experience and a customer-first mindset are essential for this role.
- Other info: Weekend availability is required; we welcome applications from all backgrounds.
The predicted salary is between 14286 - 23810 £ per year.
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Assistant Manager (Retail)
Salary: £14,286 (FTE £23,810)
Hours: 22.5 hours per week
Contract type: Permanent
Location: Trowbridge
Additional information: Weekend availability is required for this role in a busy retail environment.
Step into a Role with Purpose
Are you ready to combine your love of retail with making a real difference? As our Assistant Manager, you’ll be at the heart of a bustling charity shop that supports life-changing work. No two days are the same – one moment you’re leading a dynamic team of volunteers, the next you’re curating eye-catching displays or helping customers discover hidden gems.
This is more than just retail – it’s retail with impact. Every sale supports the incredible services Julian House provides to vulnerable people across the region.
If you’re full of energy, thrive in a people-focused environment, and want to be part of something meaningful, we want to hear from you!
What You’ll Be Doing
- Partner with the Shop Manager to smash sales targets, boost profits, and drive the shop\’s success.
- Manage the journey of donations – from sorting and pricing to creating inviting displays that keep customers coming back.
- Recruit, train, and inspire a dedicated team of volunteers, making sure everyone feels valued and empowered.
- Take charge of essential admin and finance tasks, including cash handling and daily banking.
What You’ll Need
- Previous retail experience – you know how to keep things running smoothly.
- A customer-first mindset, flexibility, and a positive, proactive attitude.
Why Join Us?
We believe in rewarding passion and hard work. Here’s what’s in store when you join our team:
- Ongoing career development and monthly training from expert facilitators
- Wellbeing support, including 6 free counselling sessions
- 27 days annual leave + your birthday off! (increases to 30 days with service)
- ️ 30% discount in Julian House shops + 20% off at our bike workshops
- Competitive pension scheme
- Access to healthcare professionals & discounted treatments
- A welcoming, inclusive culture where your voice is heard
- Eligibility for the Blue Light Card – huge discounts on top brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
Safeguarding Statement
As part of our commitment to safeguarding, all roles involving client work require an enhanced DBS check. We welcome applications from those with lived experience, and any disclosure will be considered in line with the role’s responsibilities.
Ready to Make an Impact?
If this sounds like your kind of challenge, get in touch with us at recruitment@julianhouse.org.uk.
Apply now – we may close the vacancy early if the perfect candidate comes along! #J-18808-Ljbffr
Assistant Manager employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Julian House's mission and values. Understanding their commitment to helping vulnerable people will allow you to demonstrate genuine passion for the role during your interactions.
✨Tip Number 2
Network with current or former employees of Julian House. They can provide valuable insights into the company culture and what it takes to succeed in the Assistant Manager role.
✨Tip Number 3
Prepare to discuss your previous retail experience in detail. Be ready to share specific examples of how you've successfully managed teams, boosted sales, or improved customer satisfaction in past roles.
✨Tip Number 4
Showcase your leadership skills by thinking of ways you could inspire and motivate a team of volunteers. Consider how you would create an inclusive environment that aligns with Julian House's ethos.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position. Tailor your application to highlight how your previous retail experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, particularly any leadership roles or volunteer management. Use bullet points for clarity and focus on achievements that demonstrate your customer-first mindset.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and your desire to make a difference in the community. Mention specific examples of how you've successfully managed teams or improved sales in previous roles.
Highlight Your Values: Julian House values inclusivity and diversity. Make sure to reflect your commitment to these values in your application. Share any relevant experiences that showcase your ability to work in diverse environments or support underrepresented groups.
How to prepare for a job interview at Julian House
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and how it aligns with the mission of Julian House. Share specific examples of how you've contributed to a positive retail environment in the past.
✨Highlight Your Team Leadership Skills
As an Assistant Manager, you'll be leading a team of volunteers. Be prepared to discuss your experience in managing teams, training new members, and fostering a supportive atmosphere.
✨Demonstrate Your Customer-First Mindset
Julian House values a customer-first approach. Prepare to share instances where you went above and beyond for customers, showcasing your ability to create a welcoming shopping experience.
✨Understand the Charity's Mission
Familiarise yourself with Julian House's projects and impact. Being able to articulate how your role as Assistant Manager contributes to their mission will show your commitment and understanding of the organisation.
