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- Tasks: Join our team as a Customer Service Assistant, engaging with customers and replenishing stock.
- Company: B&M Retail is one of the UK's fastest-growing retailers, expanding rapidly.
- Benefits: Enjoy flexible part-time hours, store discounts, and exclusive deals through our colleague portal.
- Why this job: Experience a dynamic work environment with opportunities for career progression and personal development.
- Qualifications: Enthusiastic team players are preferred; retail experience is a bonus but not required.
- Other info: Be part of a new store opening in Antrim and help create a fantastic customer experience!
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New Store! Customer Service Assistant, Antrim
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Client:
B&M Retail
Location:
Antrim, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d449c085eaa4
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
B&M Retail is currently recruiting for Customer Service Assistants to join our brand new team for our store opening in Antrim! These are part-time positions working in our Customer Service, Replenishment, and Shop Floor departments.
We are one of the UK’s fastest-growing retailers, and with our ongoing expansion plans, there’s never been a better time to join us! We offer excellent on-the-job training, internal development, and career progression – 80% of our Managers are promoted from within. We also offer casual/flexible, part-time roles for those seeking flexibility.
Are you looking for a fast-paced and challenging role in a busy, high-energy environment? This could be the role for you!
As a Customer Service Assistant, you will be at the heart of our stores, ensuring our customers have a great experience. Whether replenishing stock on the shop floor or providing excellent customer service at the checkouts, no two days are the same!
Ideal candidates will be enthusiastic team players with a passion for retail and delivering great service. We are looking for colleagues who thrive in our fast-paced, high-energy environment!
Our ideal candidate will:
- Be a great team player
- Pride themselves on getting the job done!
Experience in a fast-paced retail environment or customer service is a bonus but not essential. We value personality and attitude highly.
At B&M, we offer great benefits including store discounts and additional discounts through our colleague portal for retailers, hospitality, and more!
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New Store! Customer Service Assistant employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store! Customer Service Assistant
✨Tip Number 1
Familiarise yourself with B&M Retail's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service or retail, even if they are not extensive. Highlight any relevant skills, such as teamwork, communication, and problem-solving, which are crucial for a Customer Service Assistant role.
✨Tip Number 3
Show enthusiasm for the fast-paced environment by sharing examples of how you've thrived under pressure in past roles. This will demonstrate that you can handle the dynamic nature of working at B&M.
✨Tip Number 4
Network with current or former employees of B&M Retail if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace New Store! Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what B&M Retail is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Make sure your CV reflects your experience relevant to customer service and retail. Use specific examples of how you've worked in fast-paced environments or provided excellent service to customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at B&M Retail and how your personality and attitude align with their values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at B&M Retail
✨Show Your Enthusiasm
B&M Retail is looking for enthusiastic team players. Make sure to express your passion for retail and customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or situations.
✨Demonstrate Team Spirit
As a Customer Service Assistant, you'll be part of a team. Highlight your ability to work well with others by discussing past experiences where teamwork led to success. This will show that you can thrive in their fast-paced environment.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer service scenarios. Think of examples from your past experiences or even hypothetical situations. This will demonstrate your problem-solving skills and customer-focused mindset.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the role and the company. Inquire about training opportunities, career progression, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
