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- Tasks: Engage customers, provide excellent service, and drive sales in a fast-paced retail environment.
- Company: Join The Gap Inc, a leading global retailer known for its stylish apparel.
- Benefits: Enjoy flexible schedules, employee discounts, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values customer connection and personal growth.
- Qualifications: Strong communication skills and a passion for retail are essential; experience is a plus.
- Other info: Must be open to working evenings, weekends, and holidays.
The predicted salary is between 24000 - 36000 £ per year.
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Retail Sales Associate – University Town Ctr, Bath
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Client:
The Gap Inc
Location:
Bath, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a6a5767ecb57
Job Views:
11
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
About the Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What You\’ll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issues/returns courteously and professionally.
- Execute operational processes effectively and efficiently.
Who You Are
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
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Retail Sales Associate - University Town Ctr employer: The Gap Inc
Contact Detail:
The Gap Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - University Town Ctr
✨Tip Number 1
Familiarise yourself with The Gap Inc's brand values and products. Understanding their offerings will help you engage customers more effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, from providing product information to resolving issues, which is crucial for a Retail Sales Associate.
✨Tip Number 3
Network with current or former employees of The Gap Inc. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability for evenings, weekends, and holidays, showing that you're adaptable can set you apart from other candidates.
We think you need these skills to ace Retail Sales Associate - University Town Ctr
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Sales Associate position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to drive sales and enhance customer experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the team at The Gap Inc.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at The Gap Inc
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific experiences that highlight your love for customer service and how you thrive in fast-paced environments.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Discuss techniques you've used for suggestive selling and how you've contributed to a positive shopping experience.
✨Highlight Team Collaboration
Since teamwork is crucial, be ready to discuss how you've collaborated with colleagues in the past. Mention any instances where you supported your team to achieve store goals or improve customer satisfaction.
✨Be Ready for Situational Questions
Expect questions about handling difficult customer interactions or operational challenges. Prepare by thinking of specific scenarios where you resolved issues effectively, showcasing your problem-solving skills.
