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- Tasks: Manage night operations, ensuring guest satisfaction and safety.
- Company: Join Melia Hotels International, a global hospitality leader with endless growth opportunities.
- Benefits: Enjoy 29 days holiday, health cover, travel discounts, and a pension scheme.
- Why this job: Be part of a supportive family culture while developing your career in hospitality.
- Qualifications: Experience in a similar role and basic numeric skills required.
- Other info: Eligibility to work in the UK is necessary; diverse and inclusive workplace.
The predicted salary is between 22000 - 30000 £ per year.
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Assistant Night Manager, Newcastle upon Tyne
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Client:
Melia Hotels International
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0e22a81b890d
Job Views:
6
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
Assistant Night Manager (Newcastle)
** Salary package: £ 26689.74 // Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
Job Summary:The Assistant Night Manager will ensure an overall smooth running of the department during night hours, looking after the complete satisfaction, safety, and security. You will be responsible for conducting walk-arounds of the hotel with an eye for safety and security and complete any additional tasks as set by the Front of House Management Team
Duties and responsibilities:
- Ensure the night audit is completed with accuracy
- Proactively identify and manage noise issues to prevent complaints
- Maintain cleanliness and guest experience during night hours of duty
- Ensure the health, safety, and security of the hotel during night hours
- Resolve complaints to a high satisfaction level
- Train and develop the reception team
What are we looking for?
- Experience in a similar role, at a minimum as supervisor or team leader
- Opera PMS experience 1-2 years
- Basic numeric skills, as you will be responsible for cash and card reconciliations
Join our Company! Your Benefits include:
· Holidays: 29 days’ holiday including 8 public holidays (pro-rata)
· Contributory pension scheme
· Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
· Discounted dental and health cover with HSF
· Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
· Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
· Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
· High street discounts: with Perks at Work
The successful candidate must already have eligibility to work in the UK
Because belonging to the great Meliá family is being VIP
You will enjoyMy MeliáRewardswhich is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy theMy MeliáBenefitsprogramme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you.
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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Assistant Night Manager employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager
✨Tip Number 1
Familiarise yourself with the Opera PMS system, as it's a key requirement for the Assistant Night Manager role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering this software.
✨Tip Number 2
Highlight any previous experience in hospitality management, especially in night shifts or supervisory roles. Be ready to discuss specific situations where you successfully resolved guest complaints or managed a team during challenging times.
✨Tip Number 3
Network with current or former employees of Melia Hotels International. Reach out on platforms like LinkedIn to gain insights about the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your approach to maintaining safety and security during night hours. Think of examples from your past experiences that showcase your ability to handle emergencies or ensure guest satisfaction in a quiet environment.
We think you need these skills to ace Assistant Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles or team leadership. Mention any specific experience with Opera PMS and numeric skills that relate to cash and card reconciliations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the role. Emphasise your ability to ensure guest satisfaction and safety during night hours, as well as your commitment to training and developing team members.
Showcase Relevant Skills: In your application, clearly outline your skills related to managing noise issues, conducting audits, and resolving complaints. Use specific examples from your past experiences to demonstrate how you have successfully handled similar responsibilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Melia Hotels International
✨Showcase Your Experience
Make sure to highlight your previous experience in a similar role, especially if you've worked as a supervisor or team leader. Be prepared to discuss specific situations where you successfully managed a team or resolved guest complaints.
✨Demonstrate Problem-Solving Skills
As an Assistant Night Manager, you'll need to handle various issues that arise during night hours. Prepare examples of how you've proactively identified and resolved problems in the past, particularly related to guest satisfaction and safety.
✨Familiarise Yourself with Opera PMS
Since Opera PMS experience is required, ensure you're comfortable discussing your familiarity with this system. If you have any specific achievements or efficiencies you've created using it, be ready to share those.
✨Emphasise Team Development
Training and developing the reception team is a key responsibility. Think about how you've contributed to team growth in previous roles and be ready to discuss your approach to mentoring and training others.
