Operations Technician Engineer

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world\’s largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

Our values

Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What’s Right, Lead with Grace, Win Together, and Own It in our every interaction with our customers and dedicated team members.

Position Overview

The primary role of the Operations Field Services staff is to follow good engineering practises and processes to ensure the EMEA Operations Team’s tasks and key results are met in a timely manner, to an acceptable quality standard and within budget.

The Operations Field Services staff are a key role within the EMEA Operations Team, responsible for delivering new project tasks, corrective maintenance tasks, and routine maintenance tasks.

Essential Responsibilities

As an Operations Engineer

• Be a collaborative, active and positive member of the EMEA Operations team who operates in alignment with Verra Mobilities Values.
• Perform requested Operations Team tasks, including the delivery of new project tasks, corrective maintenance, and routine maintenance.
• Be accountable for delivering assigned work package / tasks to ensure business objectives and key results are achieved.
• Prepare Operations documentation as required.
• Adhere to local standards, rules and regulations.
• Adhere to internal quality assurance requirements.
• Identifying and recommending improvements to systems and processes to improve business efficiency and quality of the product.
• Working co-operatively and collaboratively with all Verra Mobility staff, customers and suppliers.
• Liaise with customers and other departments as required.
• Attend and contribute to team meetings and training sessions.
• Installation, commissioning, testing, fault analysis and maintenance of Verra Mobility systems.
• Electrical, mechanical and civil design activities as required.
• Software, hardware and systems testing.
• Manage multiple tasks simultaneously.
• Manage small projects / tasks, which could include budget, schedule and quality requirements.
• Track and report on the budget and schedule for assigned projects / tasks.
• Undertake other duties as reasonably directed.
• Document tasks using the IT systems or paperwork.
• Successfully attain any requested qualifications or training
• Ensure all company property, including tools and vehicles, are handled with respect, and maintained appropriately.
• Conduct all activities in a safe and responsible manner, including maintaining a clean driving record.
• Comply with Redflex WHSEQ policy and procedure.
• Adhere to all Verra Mobility policies, standards, processes, procedures, and guidelines.

Qualifications

• A diploma level qualification in a technology field, or equivalent industry experience
• Highways technology and / or speed enforcement experience.
• A current, valid and unrestricted driver’s licence.
• A current and valid passport for work related travel.
• Capable of successfully passing and maintaining role specific background checks including Driver History, Criminal History and Pre-Employment Medical examination (including Drug and Alcohol testing) where required.
• Capable of attaining required certification and completing require training for the role and work being completed.

Verra Mobility Values

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.