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- Tasks: Lead and develop the new Tool Hire Department while managing a team and building customer relationships.
- Company: Join Jewson, a top building materials distributor in Northern Europe, known for great service.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 34 days of holiday.
- Why this job: Be part of a friendly team dedicated to exceptional service and career growth.
- Qualifications: Must have a manual UK driving license and experience in a customer-facing role.
- Other info: Open to part-time options and supportive during the application process.
The predicted salary is between 36000 - 60000 £ per year.
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Are you based in the Heathfield area?
Do you have management/supervisory experience in the Tool/Plant Hire industry?
Do you have a passion for working with people and enjoy a varied, active role?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and develop the new Tool Hire Department in our Heathfield branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday.
- Please note: a driving license is essential for this role**
Hours: Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm
Location: Jewson, Isenhurst Sawmills, Cross in Hand, Heathfield TN21 0UB
Key Responsibilities
You\’ll be responsible for developing and establishing the newly appointed Tool Hire Department in our busy branch by building relationships with customers and promoting our tool hire offering while managing your team and their compliance.
- Manage the Tool Hire operation in branch – develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets
- Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
What’s in it for you?
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills And Experience
- Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
- Previous industry experience would be beneficial
- Experience in a customer facing, sales focussed role
- IT literate with strong communication and organisational skills
- Confident in leading and developing a team
Why STARK?
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What\’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Engineering and Information Technology
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Industries
Wholesale Building Materials
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Tool Hire Manager employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the tool hire industry. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role and commitment to providing excellent service.
✨Tip Number 2
Network with professionals in the tool hire and building materials sectors. Attend local industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at STARK Building Materials.
✨Tip Number 3
Prepare to discuss your management style and how you would lead a team effectively. Think of examples from your past experiences where you successfully motivated a team or improved customer satisfaction, as these will be key points of interest during your interview.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you handled difficult situations or exceeded customer expectations. This will highlight your ability to build strong relationships, which is crucial for the Tool Hire Manager role.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management and supervisory experience in the Tool/Plant Hire industry. Use specific examples that demonstrate your ability to lead a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in the tool hire sector. Mention how you can contribute to developing the new Tool Hire Department and your approach to building relationships with customers.
Highlight Relevant Skills: Emphasise your IT literacy, communication skills, and organisational abilities in your application. These are crucial for managing stock control and ensuring compliance with company policies.
Showcase Your Leadership Experience: Provide examples of how you've successfully led teams in previous roles. Discuss your approach to giving constructive feedback and developing team members' skills, as this is key for the Tool Hire Manager position.
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Tools
Familiarise yourself with the tools and equipment that the company offers for hire. Being able to discuss specific products and their uses will demonstrate your industry knowledge and passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, provide constructive feedback, and develop team members' skills, as these are crucial for the Tool Hire Manager position.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Share experiences where you went above and beyond to meet customer needs, as this aligns with the company's commitment to exceptional service.
✨Understand Compliance and Safety
Brush up on health and safety regulations relevant to the tool hire industry. Be prepared to discuss how you would ensure compliance within the team and maintain a safe working environment.
