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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD, a leading parcel delivery service known for its commitment to customer satisfaction.
- Benefits: Enjoy perks like holiday trading, enhanced parental leave, free life assurance, and discounted shopping.
- Why this job: Be part of a dynamic team that values professionalism and makes a real difference in customers' lives.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least one year of relevant experience.
- Other info: Work in a physically active role with opportunities for growth and development within the company.
The predicted salary is between 24000 - 33600 £ per year.
Overview
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction.
Responsibilities
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
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7.5 Tonne Collection and Delivery Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Leeds. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Practice using handheld devices and basic computer software, as you'll need to update delivery statuses and communicate effectively. Being comfortable with technology will give you an edge in the role.
✨Tip Number 4
Demonstrate your understanding of health and safety practices relevant to driving and parcel handling. This shows that you take the responsibilities of the job seriously and are committed to maintaining a safe working environment.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles as a driver or in customer service. Emphasise your 7.5T licence, clean driving record, and any experience with similar vehicles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and DPD's commitment to customer service. Mention specific examples of how you've provided excellent service in past roles and how you can contribute to their reputation.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as time management, problem-solving, and physical fitness. Use bullet points for clarity and ensure they align with the qualifications DPD is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing deliveries and customer interactions.
How to prepare for a job interview at DPDgroup
✨Know Your Route
Familiarise yourself with the local road networks and traffic patterns in Leeds. Being able to discuss your knowledge of the area during the interview will show that you're prepared and understand the importance of timely deliveries.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. As a driver, you'll be the first point of contact for customers, so showcasing your ability to handle queries and concerns professionally is key.
✨Highlight Safety Practices
Be ready to discuss your commitment to health and safety practices while driving. Mention any relevant experiences where you adhered to safety regulations or conducted vehicle inspections, as this reflects your professionalism.
✨Showcase Problem-Solving Abilities
Think of instances where you've had to adapt to changing situations, such as bad weather or unexpected delays. Sharing these experiences will demonstrate your resourcefulness and ability to remain calm under pressure.
