At a Glance
- Tasks: Engage with customers via live chat and assist them in making informed purchase decisions.
- Company: Join Total Shape, a leading community dedicated to health and fitness since 2003.
- Benefits: Enjoy remote work flexibility with a competitive salary ranging from $2,500 to $3,500 monthly.
- Why this job: Be part of a passionate team that values customer satisfaction and promotes a healthier lifestyle.
- Qualifications: Strong sales skills, excellent communication, and previous experience in sales or customer service required.
- Other info: Only qualified applicants will be contacted; reapply after 6 months if not selected.
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Remote Sales Chat Representative, united kingdom
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Client:
Total Shape
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4b0f65861300
Job Views:
5
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Your Compass in the Health & Fitness Journey
Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals.
Since 2003, our dedicated team has worked hard to create an exhaustive library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts, including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review and constantly update our collection of 2,000+ articles.
The Role
Company: Total Shape
Location: Remote (Work from Home)
Salary: $2,500 – $3,500 monthly (based on experience)
We are looking for a proactive and results-driven Sales Chat Representative to join our remote team. This role involves assisting potential customers through live chat, answering inquiries, and guiding them toward making informed purchase decisions. The ideal candidate will have excellent sales skills, a customer-first approach, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Engaging with customers via live chat, answering their questions, and providing product recommendations
- Identifying sales opportunities and promoting products to prospective customers
- Assisting customers with the purchase process, including providing product information and pricing
- Maintaining customer satisfaction by addressing concerns and ensuring a smooth experience
Ideal Profile
Qualifications:
- Strong sales and communication skills
- Ability to multitask and manage multiple chats simultaneously
- Previous experience in sales or customer service, especially in chat-based environments
- Self-starter with excellent time management skills
*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.
We will not reply to messages sent to our social media accounts about job applications — all communications from us will only be sent via email.
- If you don\’t receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***
What\’s on Offer?
- Opportunity within a company with a solid track record of performance
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Remote Sales Chat Representative employer: Total Shape
Contact Detail:
Total Shape Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales Chat Representative
✨Tip Number 1
Familiarise yourself with Total Shape's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during live chats.
✨Tip Number 2
Practice your chat communication skills. Since this role is chat-based, try engaging in mock conversations with friends or family to refine your ability to respond quickly and clearly while maintaining a friendly tone.
✨Tip Number 3
Showcase your sales experience during the interview process. Be ready to discuss specific examples of how you've successfully closed sales or resolved customer issues in previous roles, especially in chat environments.
✨Tip Number 4
Demonstrate your passion for health and fitness. Since Total Shape is dedicated to this field, sharing your personal journey or knowledge about health and fitness can make you stand out as a candidate who truly aligns with the company's mission.
We think you need these skills to ace Remote Sales Chat Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Chat Representative at Total Shape. Familiarise yourself with their mission and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or customer service, particularly in chat-based environments. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for health and fitness, as well as your customer-first approach. Mention why you want to work for Total Shape and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Total Shape
✨Know Your Product
Before the interview, make sure you understand Total Shape's products and services. Familiarise yourself with their health and fitness resources so you can confidently discuss how they can benefit potential customers.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales abilities during the interview. Think of examples from your past experiences where you successfully engaged customers and closed sales, especially in chat-based environments.
✨Practice Live Chat Scenarios
Since the role involves live chat, consider practising common customer inquiries and how you would respond. This will help you feel more comfortable and demonstrate your ability to multitask effectively.
✨Emphasise Customer Satisfaction
Highlight your commitment to customer satisfaction. Be ready to discuss how you handle customer concerns and ensure a smooth experience, as this is crucial for a Sales Chat Representative.