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- Tasks: Lead and manage services for children and young people, ensuring effective patient care.
- Company: Join Buckinghamshire Healthcare NHS Trust, dedicated to outstanding care and community support.
- Benefits: Enjoy flexible working, generous leave, NHS discounts, and health & wellbeing services.
- Why this job: Make a real impact on patient care while developing your leadership skills in a supportive environment.
- Qualifications: Degree level education and management experience required; passion for service improvement is essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 40100 - 51800 £ per year.
Band 7
Main area: Children and Young Peoples Services
Grade: Band 7
Contract: Permanent
Hours:
- Full time
- Part time
- Job share
- Flexible working
37.5 hours per week
Job ref: 434-CR6869885
Site: Amersham Community Hospital – Haleacre Town Amersham
Salary: £46,148 – £52,809 per annum pro rata
Salary period: Yearly
Closing: 09/02/2025 23:59
Job overview
A new, exciting opportunity has arisen for in Children and Young Peoples Services. We are looking for an enthusiastic and ambitious individual to join the team as Service Manager in the Community & Rehabilitation Care Group.
This is a key role in delivering an effective service through driving development and capturing impact. The role presents a good opportunity for someone who seeks to make a positive difference to patient care. The role will actively support pathway development, patient outcomes, people (staff) and operational performance.
The post holder will support the delivery of daily operational delivery, cost improvement plans and activity review within the Care Group and line manage the deputy and assistant service managers.
The service manager reports directly into the General Manager and will be supported in development and delivery by the wider Care Group including Director of Operations and Care Group Triumvirate.
Main duties of the job
The role supports the day-to-day efficient and effective production and management of the defined performance areas, reporting to a General Manager and is accountable to the Director(s) of Operations.
Works closely with clinical and operational teams within the defined service areas to respond to performance issues on a day-to-day basis, and ensure issues are swiftly resolved. Facilitate effective communication between and across services areas. Facilitate or lead new initiatives and transformational programmes. Support performance improvement alongside safe and effective care to patients. Building and presenting activity data to commissioners for contract monitoring. The Service Manager will have line manager responsibilities for the administration teams as agreed by SDU leads.
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect, and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment; all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
- Education and training to degree level or equivalent
- Recognised leadership and/or management qualification or equivalent
EXPERIENCE
- Experience of Service Delivery and performance, including a track record of:
- Contributing to improvements in service standards and patient experience
- Monitoring compliance with local and national performance and quality targets
- Experience of managing administrative and support staff
- Suggesting innovative and lasting solutions to problems and difficulties
- Experience of budget and resource management
- Experience of working with patients and the public to develop and improve services
SKILLS, ABILITIES & KNOWLEDGE
- Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
- Understanding of current issues in health performance, including business planning process
- Ability to write management reports and on key performance and service issues
- Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
- Ability to analyse and interpret complex and varied information in order to identify issues and solutions
- Understanding of the importance of good Human Resources practice
- Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
- Ability to motivate staff to deliver the best for patients
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Chris Sharp
Job title: General Manager
Email address: chris.sharp1@nhs.net
Telephone number: 07929347040
Additional information:
01296831876
Email: emma.atkinson3@nhs.net
Emma Atkinson
SDU Lead Support & CYP Administrator Children and Young People’s Services
#J-18808-Ljbffr
Contact Detail:
Buckinghamshire Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Children and Young Peoples Services
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within Children and Young People's Services. Understanding current issues in service delivery will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals already working in similar roles or within the NHS. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing teams and improving service standards. Be ready to share specific examples of how you've contributed to performance improvements in previous roles.
✨Tip Number 4
Showcase your understanding of the Trust's CARE values: collaborate, aspire, respect, and enable. Aligning your personal values with those of the organisation can make a strong impression during the interview process.
We think you need these skills to ace Service Manager Children and Young Peoples Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Manager position. Tailor your application to highlight how your experience aligns with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in service delivery, performance improvement, and managing teams. Use specific examples that demonstrate your ability to contribute positively to patient care and operational performance.
Showcase Leadership Skills: Since this role requires leadership, make sure to include any relevant qualifications or experiences that showcase your management skills. Discuss how you've motivated teams and implemented successful initiatives in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about working in Children and Young People's Services. Connect your personal values with the Trust's CARE values of collaboration, aspiration, respect, and enablement.
How to prepare for a job interview at Buckinghamshire Healthcare NHS Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Service Manager in Children and Young People's Services. Be prepared to discuss how your experience aligns with these responsibilities.
✨Showcase Leadership Skills
As a Service Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, managed performance issues, or implemented improvements in service delivery.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you've facilitated communication between different teams or stakeholders in previous positions, and how you would approach this in the new role.
✨Align with Trust Values
Familiarise yourself with the CARE values of the organisation: collaborate, aspire, respect, and enable. Think of examples that demonstrate how you embody these values in your professional life, as this will resonate well with the interviewers.
