Business Development Executive
Business Development Executive

Business Development Executive

North East Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Generate leads, manage inbound inquiries, and book appointments with potential clients.
  • Company: TSG is a leading Managed IT Services provider in the UK, known for exceptional customer service.
  • Benefits: Enjoy flexible working, 25 days leave, company bonuses, and employee discounts.
  • Why this job: Join a top-rated company with a vibrant culture and excellent growth opportunities.
  • Qualifications: Strong communication skills and experience in B2B telemarketing are essential.
  • Other info: Hybrid role with a relaxed dress code and regular social events.

The predicted salary is between 28800 - 43200 £ per year.

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Business Development Executive, Newcastle upon Tyne

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Client:

TSG

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

2aa38fcb1f45

Job Views:

3

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

About the role;

As a Business Development Executive you will be responsible for generating leads, managing inbound, making sales calls, and booking appointments with prospective clients. A critical part of this role with be leveraging communication tooling available to engage with specific customer segments. The successful candidate will contribute to the company\’s sales goals by nurturing and handing over sales-ready opportunities to the sales team to present TSG’s products and services. This role is a hybrid role, where you will be expected to attend our Newcastle or Glasgow Office 3 times a week. Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement. Here’s why;

  • Our open and honest culture where feedback is taken on-board and acted upon
  • The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
  • Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
  • Two paid CSR days per annum that you can use towards giving something back
  • Our charity fundraising – TSG have raised over £20,000 in the last 2 years. We have also recently launched our very own ‘TSG Foundation’
  • Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
  • Flexible working policy
  • Relaxed dress policy
  • Excellent progression opportunities, training and support, including recognised qualifications
  • Job responsibilities will include, but are not limited to;

  • Conduct outbound telemarketing calls to potential clients.
  • Manage inbound leads, qualifying them before handing them to the sales team.
  • Qualify outbound leads and schedule appointments for the sales team.
  • Maintain a high level of product knowledge to effectively communicate TSG\’s offerings.
  • Track and document calls and sales opportunities in the CRM system.
  • Gather target data into the CRM system.
  • Provide feedback on campaign effectiveness and suggest improvements
  • Knowledge, Skills & Experience;

  • Excellent communication and interpersonal skills are crucial for engaging with customers and understanding their needs.
  • Ability to develop a good rapport and close working relationship with members of the sales team.
  • Strong organisational skills and attention to detail help in managing multiple calls and campaigns efficiently.
  • Familiarity with marketing communications platforms can be beneficial.
  • Ability to work in a fast-paced, results-driven environment.
  • Experience in B2B telemarketing role or similar speaking to C level contacts.
  • Knowledge of CRM systems is important for tracking leads and customer interactions.
  • Benefits;

  • Company bonus scheme
  • 25 days annual leave + public holidays
  • Life assurance 4 x Salary
  • Contributory pension scheme at 4% matched
  • Perkbox discounts
  • Electric vehicle salary sacrifice
  • Employee Assistance Programme
  • Paid CSR Days
  • Company sick pay
  • Income protection cover
  • Enhanced Maternity and Paternity pay
  • Home-based and hybrid opportunities
  • Long service benefits including increased annual leave accrued with service
  • Cycle to work scheme
  • Employee recognition scheme
  • If this sounds like the role for you, please apply today to be considered.

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    Business Development Executive employer: TSG

    At TSG, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. As a Business Development Executive in Newcastle upon Tyne, you will benefit from flexible working arrangements, extensive training opportunities, and a supportive environment that encourages collaboration and innovation. With our commitment to social responsibility and a strong focus on employee engagement, TSG is not just a workplace; it's a community where your contributions are valued and recognised.
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    Contact Detail:

    TSG Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Business Development Executive

    ✨Tip Number 1

    Familiarise yourself with TSG's products and services. Understanding what you will be selling is crucial, as it allows you to engage confidently with potential clients and demonstrate how TSG can meet their needs.

    ✨Tip Number 2

    Network within the industry, especially in Newcastle upon Tyne. Attend local business events or join relevant online forums to connect with professionals who might provide insights or referrals that could help you land the job.

    ✨Tip Number 3

    Practice your communication skills, particularly in a sales context. Role-playing sales calls with friends or mentors can help you refine your pitch and improve your ability to handle objections effectively.

    ✨Tip Number 4

    Research TSG's company culture and values. Being able to articulate how your personal values align with theirs during an interview can set you apart from other candidates and show that you're a good fit for their team.

    We think you need these skills to ace Business Development Executive

    Excellent Communication Skills
    Interpersonal Skills
    Lead Generation
    Telemarketing Experience
    CRM Proficiency
    Organisational Skills
    Attention to Detail
    Ability to Qualify Leads
    Appointment Scheduling
    Familiarity with Marketing Communications Platforms
    Ability to Work in a Fast-Paced Environment
    Relationship Building
    Sales Support
    Feedback and Improvement Suggestions

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in business development, telemarketing, and customer engagement. Use keywords from the job description to demonstrate that you understand the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're passionate about working for TSG. Mention specific aspects of their culture and values that resonate with you.

    Showcase Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and familiarity with CRM systems. Provide examples of how you've successfully managed leads or contributed to sales goals in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at TSG

    ✨Know the Company Inside Out

    Before your interview, make sure to research TSG thoroughly. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.

    ✨Demonstrate Your Communication Skills

    As a Business Development Executive, excellent communication is key. Prepare examples of how you've successfully engaged with clients in the past. Be ready to showcase your ability to build rapport and handle objections during the interview.

    ✨Familiarise Yourself with CRM Systems

    Since knowledge of CRM systems is important for this role, brush up on your understanding of how they work. Be prepared to discuss any experience you have with CRM tools and how you've used them to track leads and customer interactions.

    ✨Prepare for Role-Specific Scenarios

    Think about common scenarios you might face as a Business Development Executive, such as handling inbound leads or conducting outbound calls. Prepare your approach to these situations, and be ready to discuss how you would qualify leads and schedule appointments effectively.

    Business Development Executive
    TSG

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    • Business Development Executive

      North East
      Full-Time
      28800 - 43200 £ / year (est.)

      Application deadline: 2027-07-28

    • T

      TSG

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