U18 Wellbeing Coordinator

U18 Wellbeing Coordinator

Reference Number: JR248529

Location: Liverpool

Working Pattern: Part Time, 21 hours per week. Shift pattern – 7 days on 7 days off, 6pm-9pm

Contract Type: Permanent

Number of roles: 1

Salary: £12.60 per hour

We are looking for a U18 Wellbeing Coordinator to join our team.

We are looking for a live-in Kaplan Living U18s Wellbeing Coordinator to live within our student accommodation and become an integral part of the daily lives of our students, with particular focus on supporting those under the age of 18. As the Kaplan Living U18s Wellbeing Coordinator, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community.

Kaplan Pathways is committed to ensuring a safe and supportive environment for all students. Our safeguarding policy specifically recognises the increased level of vulnerability that arises when students are far from home, away from their normal support network and in an unfamiliar culture. You will play a critical role in our duty of care and support for students under the age of 18. To do this effectively, you will need to gain a strong understanding of the framework of our Safeguarding Policy so that you can work within it to provide the appropriate support.

Responsibilities:

• Develop strong knowledge of and follow appropriate guidelines and protocols in all areas of your role

• Promote good resident welfare and enforcing behaviour policies

• Along with the Kaplan Residence and College teams responsibility for the Safeguarding and duty of care for U18 students

• Provide quick and appropriate response by emails and any other communication channels used in order to help effect a quick resolution of issues arising

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/2vdjw92d.

What you’ll bring to the role

• Evidence of being interested in and committed to supporting the welfare of young persons

• Open and approachable manner

• Empathetic nature with good listening skills and high intercultural awareness

• Strong communication skills including:

• Clear, spoken English with ability to grade language appropriately for non-native speakers

• Ability to receive, understand and convey information clearly

• Ability to produce clear written communication including incident reports

• Ability to quickly identify situations requiring additional support and assistance

• Prompt to act and escalate as needed when issues arise and assiduous in following up issues to resolution

• Commitment to learning and following agreed guidelines and procedures

• Capacity to build trust and rapport quickly with staff and colleagues

• Works in close partnership with other team members, ensuring that a timely, regular exchange of information

• Committed to promoting a positive image of Kaplan Pathways

What we do

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Livingis a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on Friday 25th July 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Additional Application Information

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

Application Support

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.

Disability Confident Scheme and Reasonable Adjustments

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

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