Technical Administrator

Technical Administrator We drive our own success. £27,500-£28,875 per annum based on experience On site staff shop, MyBargains discount platform and more. Bakkavor Meals London – Park Royal (Cumberland site) Fully Site based Monday- Friday 8.30-5pm Permanent role Why join us? We\’re constantly evolving, progressing, and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fueling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realize their potential, and build a brilliant future for themselves at Bakkavor. What we do. This particular role is at our Bakkavor Meals site in Park Royal – West London. Split across 3 factories and 1 distribution centre. The factories make chilled ready meals, houmous dips, deli products & savoury accompaniments and employs over 2,000 people. About the role. We have a Fantastic opportunity to join and support our Technical team at Meals London as a Technical Administrator. The successful candidate will have great attention to detail, be able to input data, results and reports and will have proficient / strong IT Skills. Technical Administrator duties; To enter complaints information onto the Access database. To run queries and analyse complaints data. Contact with customer complaints departments (update on customer complaints investigation Investigate complaints, record findings and compile response findings. Prepare required business reports for internal and external use allowing suitable time for amendments to be made, in-line with submission dates Ensure internal audits are completed as requested and to the required timescale Contribute to customer audits and visit\’s, leading in areas of expertise Coordinate on site and off-site calibration of equipment by liaising with approved external suppliers Review, verify and log calibration certificates; ensure all documentation is accurate and compliant Manage and maintain the centralised calibration schedule across the sites About you. Attention to detail Good interpersonal, organisational and communication skills, both verbal and written The ability to analyse information and accurately record or report in a clear and competent manner Good IT Skills including Word, Excel, Access, Insight and PowerPoint The ability to work as an individual and as part of a team What you\’ll receive. As an equal opportunity employer, we\’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You\’ll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Overtime Free car parking – Site dependant Proud to be Bakkavor. We\’re proud to be the market leader in the UK fresh prepared food industry. We\’re proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury\’s and Waitrose. We\’re driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business – come and join our dedicated Bakkavor team! Find out more and apply. #LI-LM1 #CVL