Internal Communications Executive *6 month FTC* in Folkestone

Internal Communications Executive

Salary £30,000 – £35,000 per an

6 month FTC

Hybrid – Home and Folkestone Hub

Our people are what makes us special. From ensuring we put the customer first at every interaction, to doing the right thing for our colleagues. Thats why we have been trusted to serve the needs of older people for over 70 years.

We have a unique culture that cant be replicated, where our long servers work alongside our newest colleagues to get things done and make things happen by living our Values which include putting our customers first.

And right now, were looking for an Internal Communications Executive in our Internal Communications Team. This is a great opportunity for someone looking to progress their career with a recognised brand as a short-term contract to cover one of our amazing colleagues, who is going on maternity leave.

In this varied and exciting role, you will plan, deliver and evaluate a high-quality range of engaging communications content for colleagues with a focus on managing and maintaining our evolving channels and events. Content includes business updates, colleague communications and events, wellbeing campaigns, diversity and inclusion initiatives and everything in between.

To succeed in this role, you will already have a successful track record in internal communications and a drive to succeed in a busy but trusted team.

We offer flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London or Folkestone. There will be an ad hoc need to attend our Folkestone office for colleague focused events and meetings.

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that\’s why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave – 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus – Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As our Internal Communications Executive you will be responsible for writing and creating engaging, compelling content which is aligned to our strategy and values.

Other accountabilities will include:

Leading, developing and executing internal campaigns, ensuring consistency and alignment of activities for internal audiences

Supporting colleague events and engagement activities, both digital and in-person

Overseeing our internal channel strategy and acting as a trusted advisor to recommend best practice approaches

Building and maintaining strong relationships with internal stakeholders to support the development of our colleague experience

Accountability and delivery of our Colleague Voice plans, including supporting the engagement survey

Proactively managing the events calendar within the Insurance Business Unit and ensuring alignment across Saga

Collaborating with the People Team, Operations Teams and wider Communications Team to enhance the effectiveness of communication

Providing project support as the communications specialist

Creating engaging digital and visual content, including basic video editing

Managing our internal online content to ensure it is relevant, up to date and engaging and creates a great colleague user experience

Acting as a \’brand champion, ensuring consistency and compliance in the development of all internal communications

The Ideal Candidate

Degree (desirable) or relevant business experience

IT proficiency in the Microsoft 365 Suite and Adobe Creative Cloud (desirable)

Previous internal communication or engagement experience

Passion for great internal communication and colleague engagement that drives business results s

Expertise in copywriting and editing, with the ability to simplify information into a clear, accessible language

Experience in Change and Crisis communications

Experience of channel management and evaluation techniques

Ability to coach and adapt communication styles

A keen eye for design and ensuring brand consistency

An understanding of organisational culture and diversity

Responsive, reactive, and delivery focused

Excellent communicator, both written and verbal, with strong interpersonal skills

Building relationships with a variety of stakeholders and the ability to effectively prioritise workloads to deadlines

Strong planning and organisation skills

Collaborative team player with a dedication to driving change

Courage to challenge and improve existing processes

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

About The Company

Over the past 70years we have become the UK\’s specialist provider of products and services to people aged over 50 in the UK. Were one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine.

We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UKs Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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