Store Manager

Store Manager

Doncaster Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
  • Company: Join Signet Jewelers, the world's largest diamond jewellery retailer with over 270 UK stores.
  • Benefits: Enjoy competitive salary, up to 30% product discount, and 33 days holiday annually.
  • Why this job: Be part of a vibrant culture that values leadership, customer service, and personal growth.
  • Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service required.
  • Other info: Complete an online assessment and video interview as part of the application process.

The predicted salary is between 28800 - 43200 £ per year.

CELEBRATE LIFE & EXPRESS LOVE

Store Manager – Ernest Jones – Doncaster

As Store Manager at Ernest Jones in Doncaster, you will be responsible for achieving store targets by promoting a sales-focused culture, building and inspiring a customer-first team, and ensuring compliance with company policies and procedures. You should be passionate about role modeling sales skills, coaching your team, and adopting a proactive approach to sales management.

You will also oversee compliance with company instructions, policies, and processes, and manage store costs, payroll, shrinkage, and expenses. Additionally, you will organize and plan operational activities within the store.

We encourage our Store Managers to lead boldly, inspiring pride and exceeding expectations, creating memorable experiences for our clients.

Join us in creating incredible events for our clients! Establish excellent relationships to guide customers in selecting the perfect pieces from our exquisite collections, including diamonds, luxury watches, and jewelry.

Experience in jewelry and watch retail is unique—be part of something special!

Are you the perfect gem?

We are looking for candidates who demonstrate:

  1. Successful achievement of KPIs.
  2. Experience managing store performance.
  3. Leadership experience with store teams.
  4. Target-setting and business data interpretation skills.
  5. Ability to inspire, coach, and develop teams.
  6. Track record of delivering excellent customer experiences.
  7. Passion for our products and customer service.
  8. A competitive spirit.
  9. Basic knowledge of legal responsibilities such as employment law, health and safety, and trading standards.

What\’s next?

Applicants will complete an online assessment, followed by a short video interview. Successful candidates will be contacted for final interviews. Please check your emails regularly for updates.

Your Rewards

From day one, you\’ll receive support through our Management Induction, along with access to product training and Gemmological qualifications via our Signet Jewellery Academy. Benefits include:

  • Competitive salary with incentives.
  • Up to 30% discount on products from day one.
  • Annual special discount anniversary.
  • Flexible retirement savings plans.
  • Immediate life assurance.
  • Minimum 33 days holiday annually.
  • Qualified training, career progression, and wellbeing resources.
  • Additional schemes for health, financial wellbeing, and charitable giving.

Apply now to see how your career could shine with Signet!

Signet, the parent of H. Samuel and Ernest Jones, operates over 270 UK and Irish stores and is part of the world\’s largest diamond jewelry retailer with around 2,800 stores worldwide.

Signet Jewelers is an equal opportunity employer committed to diversity and inclusion, with Disability Confident status (Level 1). Applications are welcomed from all community sections, based on merit and business needs.

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Store Manager employer: Signet Jewelers Ltd.

At Ernest Jones in Doncaster, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with incentives, and generous employee discounts, all while leading a passionate team dedicated to delivering outstanding customer experiences. With a strong focus on career progression and employee wellbeing, we empower our staff to shine in their roles and create memorable moments for our clients.
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Contact Detail:

Signet Jewelers Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with the latest trends in jewellery and watch retail. Understanding the products you’ll be selling will not only boost your confidence but also help you connect with customers and inspire your team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about specific situations where you inspired your team to exceed targets or improve customer service.

✨Tip Number 3

Brush up on your knowledge of KPIs and how to interpret business data. Being able to discuss how you’ve used data to drive store performance will demonstrate your analytical skills and strategic thinking.

✨Tip Number 4

Prepare to discuss your approach to creating memorable customer experiences. Think of examples where you went above and beyond for a customer, as this aligns perfectly with the company’s focus on customer-first service.

We think you need these skills to ace Store Manager

Sales Management
Team Leadership
Customer Service Excellence
KPI Achievement
Performance Management
Coaching and Development
Target Setting
Business Data Interpretation
Operational Planning
Relationship Building
Product Knowledge in Jewelry and Watches
Compliance Awareness
Financial Management
Health and Safety Knowledge
Competitive Spirit

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Ernest Jones. Highlight your experience in achieving KPIs, managing store performance, and leading teams in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience in retail management, particularly in jewellery or luxury goods. Emphasise your leadership skills, customer service excellence, and any specific achievements that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the products and your competitive spirit. Use specific examples to demonstrate how you've inspired and developed teams in previous roles, and how you can bring that to Ernest Jones.

Prepare for Assessments: Since the application process includes an online assessment and a video interview, practice common interview questions related to leadership, sales management, and customer service. Be ready to discuss your approach to achieving targets and managing store operations.

How to prepare for a job interview at Signet Jewelers Ltd.

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing team members to achieve their best.

✨Know Your KPIs

Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you've achieved or exceeded these metrics in previous roles, as this will show your understanding of store performance management.

✨Demonstrate Customer-Centric Thinking

Ernest Jones values excellent customer experiences. Think of specific instances where you went above and beyond for customers, and be prepared to share these stories during your interview to highlight your passion for customer service.

✨Understand Compliance and Legal Responsibilities

Brush up on basic legal responsibilities related to retail, such as health and safety and employment law. Being knowledgeable in these areas will show that you can manage the store effectively while ensuring compliance with company policies.

Store Manager
Signet Jewelers Ltd.
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