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- Tasks: Engage customers and provide an unforgettable shopping experience while maintaining store standards.
- Company: The North Face, part of VF, promotes sustainable lifestyles through iconic brands.
- Benefits: Enjoy 50% staff discounts, tailored training, and a supportive culture focused on well-being.
- Why this job: Join a community of explorers and develop your potential in a dynamic retail environment.
- Qualifications: Passion for customer service; previous experience is a plus but not essential.
- Other info: Flexible hours required; embrace our values of integrity, curiosity, and empathy.
The predicted salary is between 18000 - 30000 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We\’re looking for passionate Sales Associates (fixed-term 12months, part-time and full-time) to join our The North Face team based in Gloucester.
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let\’s talk about the role!
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That\’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you\’ll make a difference
We expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand\’s place within the market
- Following all operational procedures in the store and in the stock room.
What makes you the perfect Sales Associate?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What\’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
#LI-FM1
R-20250612-0029 #J-18808-Ljbffr
Sales Associate employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's values and product range will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's at a store or online. Highlighting your ability to engage positively with customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss current retail trends and how they relate to The North Face. This shows that you are not only interested in the role but also invested in the industry and the brand's position within it.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Mentioning your availability for weekends and holidays can make you a more attractive candidate for the Sales Associate position.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight your passion for customer service and retail, as well as your enthusiasm for the brand.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous customer service roles or experiences that demonstrate your ability to connect with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for The North Face. Mention specific reasons why you want to work for the brand and how you align with their values and guiding principles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Vans
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what The North Face values in their Sales Associates.
✨Demonstrate Product Knowledge
Familiarise yourself with The North Face products and their unique features. During the interview, mention any specific products you love and how they relate to the brand's mission of promoting sustainable and active lifestyles.
✨Emphasise Teamwork and Integrity
Highlight your ability to work well in a team and your commitment to integrity. Discuss how you can contribute to a positive store environment and support your colleagues, reflecting the company's guiding principles.
✨Be Ready for Situational Questions
Prepare for situational interview questions that assess your problem-solving skills and customer interaction. Think of scenarios where you had to handle difficult customers or maintain high standards under pressure, and be ready to share those experiences.
