B2B - Manager (m/w/d)

Social network you want to login/join with: Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
As Head of Product Propositions – Partnerships , you will drive our product strategy for our Partners by enhancing how the products and services they provide are positioned to, and redeemed by, our customers and help grow and broaden the range of Partner products and services available to our customers.
Accountable for delivering the Partner Product strategy, the role is responsible for building solutions across travel experiences partners, leading innovation across different customer touch points and launching products by building cross-functional multi-disciplinary teams, ensuring alignment of responsibilities. You will contribute to a product strategy in line with the vision for the product, manage the flow of work through the full product-development lifecycle and help to ensure the right work gets done in the right way, at the right time. You will be responsible for the recruitment, development and management of an empowered product team, who will help you execute the product strategy.
Drive the definition and ongoing management of high-quality outcome-focused product
product management team members;
• Deliver high quality business requirements documents and functional specifications on
Work with development and technical project teams on creative solutions that provide
the right balance between speed and quality;
• Be responsible for timely delivery of high-quality products in accordance with mutually
agreed project plans;
• Data Driven and Customer Centric:
• Work with business partners to perform deep data driven analysis of businesses to
Analyse the product\’s market performance, market data, competitive intelligence,
customer and partner input, internal professional and technical support services and
other key data sources to define the prioritize the product features;
• Partner and gain alignment with key stakeholders at the executive level across the
mentor them to help guide the execution of the project. Evangelize each release to other departments and efficiently assess its quality;
Proven experience in product management leading consumer products, demonstrating
Experience in agile methodologies, OKRs, rapid prototyping and full stack pods to
Excellent data analysis.
• Experience in making data-driven product decisions and building business cases
functionality of the project and its features.
• Well-versed in stakeholder alignment and keeping a project on track;
• Strategic thinker able to partner multiple stakeholders for cost/value analysis;
• Strong management skills with ability to manage and balance multiple priorities and
escalate risks and seek decisions early
• Ability to manage influence through persuasion, negotiation and consensus building.
• A track record of developing and mentoring great talent and building and motivating
Experience in the travel industry is a plus
• A proven record of building exceptional products that meaningfully solve the most
Significant experience of product management experience, ideally with digital-first consumer propositions
• Proven, scaled product management in a product-led company.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.