Business Change Manager - Library Services Systems Programme
Business Change Manager - Library Services Systems Programme

Business Change Manager - Library Services Systems Programme

Boston Spa Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the transformation of library services through effective change management and stakeholder engagement.
  • Company: Join the British Library, a hub of knowledge with millions of collections and a commitment to accessibility.
  • Benefits: Enjoy a competitive salary, flexible working hours, 25 days holiday, and a fantastic pension scheme.
  • Why this job: Be part of a meaningful change that enhances library services and impacts users worldwide.
  • Qualifications: Experience in managing organizational change and strong communication skills are essential; relevant qualifications preferred.
  • Other info: We encourage applications from diverse backgrounds to foster an inclusive workplace.

The predicted salary is between 43200 - 72000 £ per year.

The British Library is seeking a skilled Business Change Manager to play a key role in delivering the transformational Library Services Systems Programme (LSSP).

In October 2023, the British Library was subjected to a cyber-attack, which had a significant impact on our ability to deliver services. This ambitious programme will replace damaged legacy systems with a modern library services platform, enabling improved access to our collections and driving enhancements in services for users and partners.

In this role, you will lead the planning, design, and implementation of business change activities, ensuring the successful adoption of new systems, processes, and ways of working across the Library. A key focus will be defining and managing the programme’s benefits framework, tracking and realising outcomes, and ensuring alignment with organisational goals. You will act as a primary interface between the programme and stakeholders, developing engagement plans, managing change impacts, and addressing challenges to support a smooth transition to new systems., If you are passionate about delivering meaningful change and want to contribute to the future of library services, we’d love to hear from you.

The successful candidate will bring extensive experience in managing organisational change within complex programmes, with expertise in structured change management methodologies and stakeholder engagement. Strong communication, planning, and problem-solving skills are essential, along with the ability to influence and collaborate effectively with colleagues at all levels. A relevant qualification, such as APMG Change Management Practitioner or MSP, will further strengthen your application.

We have millions of books, and much more besides. Our London and Yorkshire sites hold collections ranging from newspapers and maps to sound recordings, patents, academic journals, as well as a copy of every UK domain website and blog. Our public spaces provide a place to research, to meet friends, to start up a new business or simply to get inspired by visiting our galleries and events. We work with partners and libraries across the UK and the world to make sure that as many people as possible have the chance to use and explore our collections, events, and expertise. And we’re always open online, along with more and more of our digitised collection.

What we can offer you

A competitive salary.

A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade).

Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period.

25 days holiday.

Full details of employee benefits can be found on our Careers: Benefits

Closing date: 06 February 2025

Interview date:18 February 2025

We are unable to provide sponsorship under the UK Skilled Worker visa for this role.

We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.

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Business Change Manager - Library Services Systems Programme employer: BRITISH LIBRARY

The British Library is an exceptional employer, offering a dynamic work environment where you can lead transformative change in library services. With a strong commitment to employee growth, we provide extensive benefits including a competitive salary, a generous pension scheme, and flexible working hours, all while fostering an inclusive culture that values diversity and collaboration. Join us in shaping the future of library services in a role that not only impacts our collections but also enriches the community we serve.
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Contact Detail:

BRITISH LIBRARY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Change Manager - Library Services Systems Programme

✨Tip Number 1

Familiarize yourself with the Library Services Systems Programme (LSSP) and its objectives. Understanding the specific challenges faced by the British Library, especially post-cyber-attack, will help you articulate how your experience aligns with their needs during discussions.

✨Tip Number 2

Highlight your experience in managing organizational change within complex programs. Be prepared to discuss specific methodologies you've used, such as APMG Change Management or MSP, and how they can be applied to the LSSP.

✨Tip Number 3

Demonstrate your stakeholder engagement skills by preparing examples of how you've successfully influenced and collaborated with diverse teams. The ability to manage change impacts and address challenges is crucial for this role.

✨Tip Number 4

Research the British Library's collections and services to show your passion for library services. Being knowledgeable about their offerings will help you connect with the organization's mission and demonstrate your commitment to delivering meaningful change.

We think you need these skills to ace Business Change Manager - Library Services Systems Programme

Change Management
Stakeholder Engagement
Project Management
Communication Skills
Problem-Solving Skills
Planning and Organization
Benefits Realization
Adaptability
Collaboration
Structured Change Methodologies
Influencing Skills
Risk Management
Analytical Skills
Training and Development

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Business Change Manager position. Understand the key responsibilities, required skills, and the impact of the role on the Library Services Systems Programme.

Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive experience in managing organizational change within complex programmes. Be specific about your expertise in structured change management methodologies and stakeholder engagement.

Showcase Communication Skills: Demonstrate your strong communication, planning, and problem-solving skills in your application. Provide examples of how you have influenced and collaborated effectively with colleagues at all levels in previous roles.

Include Qualifications: Mention any relevant qualifications, such as APMG Change Management Practitioner or MSP, in your application. This will strengthen your candidacy and show that you meet the educational requirements for the role.

How to prepare for a job interview at BRITISH LIBRARY

✨Understand the Programme's Goals

Familiarize yourself with the Library Services Systems Programme and its objectives. Be prepared to discuss how your experience aligns with the programme's goals, especially in terms of delivering transformational change.

✨Showcase Change Management Expertise

Highlight your experience with structured change management methodologies. Be ready to provide examples of how you've successfully managed organizational change in complex environments, particularly in library or information services.

✨Engage with Stakeholder Management

Demonstrate your ability to engage and influence stakeholders at all levels. Prepare to discuss specific strategies you have used to develop engagement plans and manage change impacts effectively.

✨Communicate Clearly and Confidently

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing problem-solving approaches and collaboration with colleagues.

Business Change Manager - Library Services Systems Programme
BRITISH LIBRARY
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  • Business Change Manager - Library Services Systems Programme

    Boston Spa
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-01-30

  • B

    BRITISH LIBRARY

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