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For Companies At a Glance
- Tasks: Lead a team, support management, and ensure excellent customer service.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK.
- Benefits: Enjoy flexible hours, £10 meal allowance, and 50% off at popular brands.
- Why this job: Great opportunity for career growth with training and a fun team culture.
- Qualifications: Previous retail or catering experience as a Team Leader or supervisor preferred.
- Other info: Immediate start available; uniform provided and free onsite parking.
Job Description
Starbucks & Chopstix Supervisors Needed
Welcome Break,Woodall Services , Harthill nr Sheffield , M1 Motorway S26 7XR
Immediate start and flexible full and part-time positions available
Pay up to £13.21ph plus £10 on shift meal allowance
Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
A Welcome Break Supervisor would ideally:
- Have some prior experience working in retail or catering as a Team Leader or supervisor
- Be passionate about delivering exceptional customer service.
- Have ambition to go far in their management career.
Key benefits for a Welcome Break Supervisor:
- £10 on shift meal allowance
- Flexible working patterns to fit your lifestyle
- Immediate start in customer service roles and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive Schemes
- Career progression from Supervisor to Store Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided – of course!
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Service Leader - Hourly employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Hourly
✨Tip Number 1
Familiarise yourself with the brands under Welcome Break, like Starbucks and KFC. Understanding their values and customer service expectations will help you demonstrate your passion for delivering exceptional service during interviews.
✨Tip Number 2
Highlight any previous experience in retail or catering, especially if you've held a leadership role. Be ready to share specific examples of how you've motivated a team or improved customer satisfaction.
✨Tip Number 3
Show your ambition for career progression by researching Welcome Break's training programmes. Mentioning your interest in advancing from Supervisor to Store Management can set you apart as a candidate who is committed to growth.
✨Tip Number 4
Prepare to discuss your flexibility regarding working hours. Since the positions offer both full and part-time options, being open about your availability can make you a more attractive candidate.
We think you need these skills to ace Service Leader - Hourly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or catering, especially if you've held a supervisory role before. Emphasise your customer service skills and any achievements that demonstrate your leadership abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ambition to grow in management. Mention specific examples of how you've motivated teams or improved customer experiences in previous roles.
Highlight Flexibility: Since the position offers flexible working patterns, mention your availability and willingness to adapt to different shifts. This shows that you are ready to meet the needs of the business.
Show Enthusiasm for the Brand: Express your excitement about working for Welcome Break and your familiarity with their brands like Starbucks and KFC. This can help demonstrate your commitment to the company and its values.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Service Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Emphasise Customer Service Passion
Since exceptional customer service is key for this role, be ready to discuss your approach to ensuring customer satisfaction. Share specific instances where you went above and beyond for customers.
✨Research Welcome Break
Familiarise yourself with Welcome Break's values and the brands they operate. This knowledge will show your genuine interest in the company and help you align your answers with their mission.
✨Prepare for Behavioural Questions
Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
