Account Handler

Account Handler

Caernarfon Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with excellent service via phone and email, process documentation, and assist with queries.
  • Company: Join a growing insurance brokerage in North Wales focused on team support and career development.
  • Benefits: Enjoy a negotiable salary, 25 days leave, pension scheme, and professional development opportunities.
  • Why this job: Be part of a collaborative culture that values initiative and offers long-term career growth.
  • Qualifications: Attention to detail, strong communication skills, good IT proficiency, and a proactive attitude are essential.
  • Other info: Full training provided; previous experience in insurance is a plus but not required.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

A growing and ambitious insurance brokerage in North Wales is looking to appoint a new team member to support their continued growth! This is a varied role that can be shaped around your experience and career goals, offering a genuine opportunity to develop within a highly supportive and flexible team environment.

Previous experience in insurance or financial services is desirable, but not essential – full training will be provided for the right candidate!

Responsibilities of the Account Handler :

  • Deliver excellent service and support to clients, both over the phone and by email.
  • Accurately process policy documentation and updates.
  • Assist with renewals, adjustments, and queries in a timely and professional manner.
  • Maintain accurate records and ensure compliance with internal procedures and FCA guidelines.
  • Work closely with colleagues to support team objectives and client satisfaction.

What we are looking for:

  • Strong attention to detail and a high level of accuracy.
  • Confident and professional communication skills, particularly over the phone.
  • Good IT skills, with the ability to quickly learn internal systems.
  • A proactive, team-oriented attitude with a willingness to learn and grow.

Benefits of the Account Handler:

  • Salary negotiable depending on experience.
  • Contributory pension scheme.
  • 25 days annual leave plus bank holidays.
  • A range of company-funded and voluntary benefits to suit your lifestyle.
  • Access to professional development, training, and qualification support.
  • Participation in long-term equity and savings schemes.

This is a fantastic opportunity to join a collaborative, forward-thinking organisation that values initiative, inclusion, and long-term career development. If you’re ready to take the next step in your career, we’d love to hear from you.

Ready to take the leap?

If you're interested in the Account Handler opportunity, we'd love to hear from you! Apply with your CV today and take the first step towards a fulfilling career.

For more information, please contact one of our specialist consultants and quote job reference NJR15919.

Account Handler employer: NJR Recruitment

Join a dynamic and growing insurance brokerage in North Wales, where you will be part of a supportive team that prioritises your professional development and career aspirations. With a flexible work culture, comprehensive training, and a range of benefits including a contributory pension scheme and generous annual leave, this is an excellent opportunity for those looking to thrive in a collaborative environment while making a meaningful impact.
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Contact Detail:

NJR Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Familiarise yourself with the insurance industry and its terminology. Even if you don't have prior experience, understanding basic concepts will help you communicate more effectively during interviews and show your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills, especially over the phone. Since the role involves client interaction, being able to convey information clearly and confidently will set you apart from other candidates.

✨Tip Number 3

Demonstrate your attention to detail by preparing questions about the role and the company. This shows that you're proactive and genuinely interested in how you can contribute to their team.

✨Tip Number 4

Network with professionals in the insurance sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace Account Handler

Attention to Detail
Communication Skills
Customer Service Skills
IT Proficiency
Time Management
Teamwork
Problem-Solving Skills
Organisational Skills
Adaptability
Familiarity with Insurance Policies
Record Keeping
Proactive Attitude
Ability to Learn Quickly

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Account Handler role. Emphasise any customer service experience, attention to detail, and communication skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are interested in the insurance industry and how your proactive attitude can contribute to the team.

Highlight Your Willingness to Learn: Since full training is provided, express your eagerness to learn and grow within the role. Share examples of how you've successfully adapted to new challenges in the past.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Handler position.

How to prepare for a job interview at NJR Recruitment

✨Showcase Your Communication Skills

As an Account Handler, you'll need to communicate effectively with clients. During the interview, demonstrate your confident and professional communication skills, especially over the phone. Practice answering common questions clearly and concisely.

✨Highlight Attention to Detail

This role requires a strong attention to detail. Be prepared to discuss examples from your past experiences where your accuracy made a difference. Mention any relevant tasks that required meticulous record-keeping or compliance with guidelines.

✨Emphasise Your Willingness to Learn

Since full training will be provided, it's important to convey your eagerness to learn and grow within the company. Share instances where you've quickly adapted to new systems or processes in previous roles, showcasing your proactive attitude.

✨Demonstrate Team Spirit

The job involves working closely with colleagues to achieve team objectives. Prepare to discuss how you've collaborated with others in the past, highlighting your team-oriented mindset and how you contribute to a positive work environment.

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