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- Tasks: Provide essential switchboard services while ensuring smooth communication.
- Company: Join the Countess of Chester Hospital NHS Foundation Trust, dedicated to clinical excellence and community care.
- Benefits: Enjoy flexible working options and a supportive work-life balance.
- Why this job: Be part of a high-performance culture that values diversity and personal growth.
- Qualifications: No specific qualifications required; just bring your motivation and enthusiasm!
- Other info: Part-time role with 27.75 hours per week, including nights and weekends.
The predicted salary is between 20000 - 30000 £ per year.
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Countess of Chester Hospital NHS Foundation Trust staff pride themselves on leading through clinical excellence and creating an environment where all staff are valued and appreciated. To support this, the Trust has embarked on a new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare through partnership and innovation.
Our High Performance Culture aims to support everyone in being the best version of themselves by aligning with our Trust\’s vision, values, and behaviors.
We welcome applications from colleagues across our local and neighboring communities of all backgrounds and identities, especially those currently underrepresented in our region, such as Black, Asian, Minority ethnic groups, and individuals with disabilities.
As a region, we are reviewing our working practices and exploring flexible working options to promote a positive work-life balance. Our recruitment process will consider how inclusive employment policies, flexible working arrangements, staff engagement forums, and available facilities and services can benefit all.
Job overview
Working Part-time: 27.75 hours per week (including shifts during nights and weekends).
We are seeking highly motivated individuals to provide comprehensive switchboard services.
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Switchboard Operator employer: Countess of Chester Hospital
Contact Detail:
Countess of Chester Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard Operator
✨Tip Number 1
Familiarise yourself with the Countess of Chester Hospital NHS Foundation Trust's values and mission. Understanding their commitment to clinical excellence and community improvement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service or communication roles, as these skills are crucial for a switchboard operator. Be ready to share specific examples of how you've effectively handled calls or managed inquiries in past positions.
✨Tip Number 3
Prepare to discuss your availability and flexibility, especially since the role includes shifts during nights and weekends. Showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 4
Research the current initiatives and strategies the Trust is implementing for continuous improvement. Being knowledgeable about their recent projects or changes can demonstrate your genuine interest in contributing to their goals.
We think you need these skills to ace Switchboard Operator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Switchboard Operator position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in switchboard operations or customer service roles. Use specific examples to demonstrate your ability to handle calls efficiently and provide excellent service.
Showcase Your Values: Align your application with the Trust's vision and values. Mention how your personal values resonate with their commitment to clinical excellence and community improvement, which can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted to make a strong impression.
How to prepare for a job interview at Countess of Chester Hospital
✨Understand the Trust's Values
Familiarise yourself with the Countess of Chester Hospital NHS Foundation Trust's vision and values. Be prepared to discuss how your personal values align with their commitment to clinical excellence and community improvement.
✨Showcase Your Communication Skills
As a switchboard operator, effective communication is key. Prepare examples of how you've successfully handled calls or communicated in challenging situations, demonstrating your ability to remain calm and professional.
✨Highlight Flexibility and Adaptability
Given the part-time nature of the role, emphasise your willingness to work shifts, including nights and weekends. Share experiences where you've adapted to changing circumstances or schedules in previous roles.
✨Emphasise Inclusivity and Teamwork
The Trust values diversity and inclusivity. Be ready to discuss how you can contribute to a positive team environment and support colleagues from various backgrounds, showcasing your understanding of the importance of a diverse workplace.
