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For Companies At a Glance
- Tasks: Provide care and support to customers, ensuring a high-quality service.
- Company: Riverside is a housing association dedicated to enhancing lives and revitalising communities.
- Benefits: Enjoy competitive pay, generous pension, and investment in your personal development.
- Why this job: Make a real impact while working in a diverse and inclusive environment.
- Qualifications: Compassion, excellent communication skills, and flexibility are essential.
- Other info: Guaranteed interview for applicants with disabilities meeting minimum requirements.
Job Description
- Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)Â
- Compassion, patience, and empathy
- A strong customer focus
- Excellent communication skills both written and verbal
- Flexibility to cover shifts, sometimes at short noticeÂ
- Approachable with a positive attitudeÂ
- Excellent team player who can work flexibly to meet business requirements
Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
- Competitive pay & generous pensionÂ
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Relief Worker employer: Riverside Group
Contact Detail:
Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Worker
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to diversity and community support will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any relevant experience you have in customer service or care roles. Be prepared to share specific examples of how you've demonstrated compassion, patience, and empathy in your previous work or personal experiences.
✨Tip Number 3
Showcase your flexibility and willingness to cover shifts at short notice. You might want to mention any past experiences where you've successfully adapted to changing schedules or worked under pressure.
✨Tip Number 4
Prepare to discuss your communication skills in detail. Think of instances where your excellent verbal and written communication made a positive impact, especially in team settings or when dealing with diverse groups.
We think you need these skills to ace Relief Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with diverse groups or in care settings. Emphasise skills like compassion, communication, and teamwork that align with the role of a Relief Worker.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your understanding of the importance of customer-led service. Share specific examples from your past experiences that demonstrate your empathy and flexibility.
Highlight Relevant Skills: Clearly outline your communication skills, both written and verbal, in your application. Mention any specific instances where you successfully worked as part of a team or adapted to changing circumstances.
Showcase Your Values: Riverside values inclusivity and diversity, so make sure to reflect these values in your application. Discuss how your personal values align with Riverside's mission and how you can contribute to their community-focused approach.
How to prepare for a job interview at Riverside Group
✨Show Your Compassion
As a Relief Worker, demonstrating compassion and empathy is crucial. Be prepared to share examples from your past experiences where you have shown understanding and support to individuals from diverse backgrounds.
✨Highlight Your Flexibility
Since the role requires flexibility in covering shifts, make sure to discuss your availability and willingness to adapt to changing schedules. This shows that you are ready to meet the needs of the team and the customers.
✨Communicate Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a few questions to ask during the interview to demonstrate your engagement.
✨Emphasise Teamwork
Being an excellent team player is key in this role. Share specific instances where you have successfully collaborated with others to achieve a common goal, highlighting your ability to work well within a team environment.
