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- Tasks: Process warranty claims and maintain accurate records in a fast-paced automotive environment.
- Company: Join Glyn Hopkin, a dynamic team in the automotive industry focused on employee ownership.
- Benefits: Enjoy tax-free bonuses, a voice in company decisions, and long-term financial rewards.
- Why this job: Be part of a collaborative culture where your contributions shape the company's future.
- Qualifications: Experience in warranty administration preferred; strong attention to detail and communication skills required.
- Other info: Opportunities for career growth and professional development await you!
The predicted salary is between 24000 - 36000 £ per year.
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Warranty Administrator – Romford, Romford
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Client:
Location:
Romford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
04c16cb19f3b
Job Views:
4
Posted:
08.07.2025
Expiry Date:
22.08.2025
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Job Description:
WARRANTY ADMINISTRATOR CAREER OPPORTUNITIES
Job Summary:
Glyn Hopkin are seeking a detail-oriented Warranty Administrator to join our team. The successful candidate will be responsible for processing warranty claims, ensuring compliance with manufacturer and dealership policies, and maintaining accurate records of all warranty transactions. This role requires excellent organisational skills, attention to detail, and a strong understanding of automotive warranty processes.
Key Responsibilities:
- Accurately process and submit warranty claims to manufacturers and suppliers.
- Review warranty claims for compliance with manufacturer and dealership guidelines.
- Track warranty claim status and follow up on unpaid or rejected claims.
- Maintain detailed records of all warranty transactions and claims.
- Communicate effectively with service advisors, technicians, and manufacturers regarding warranty repairs and claim status.
- Ensure timely submission and reconciliation of warranty payments.
- Assist in identifying trends in warranty claims and report any recurring issues.
- Stay updated on manufacturer warranty policies and procedures.
- Provide training and guidance to service department staff on warranty-related processes.
Qualifications & Skills:
- Previous experience in warranty administration within the automotive industry is preferred, however, we would also consider applications outside of the motortrade.
- Strong knowledge of manufacturer warranty policies and procedures.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- Strong organisational and time-management skills.
- Proficiency in dealership management software (DMS) and warranty processing systems.
- Ability to work independently and as part of a team.
- Strong communication and problem-solving skills.
- High school diploma or equivalent; additional certifications in automotive management are a plus.
- Competitive salary based on experience.
- Opportunities for career growth and professional development.
- We are an EOT Company!
Benefits for being an employee in an Employee Ownership Trust (EOT):
For you as a prospective employee, there are potential advantages to working for an EOT-owned company:
Annual Tax-Free Bonuses: Eligible employees can receive potential annual bonuses of up to £3,600 free of income tax.
A Stronger Voice in the Business – As employee-owners, team members have a greater say in how the company operates. Through active engagement and participation, employees can contribute ideas, provide feedback, and help shape the company’s direction, fostering a more inclusive and collaborative work environment.
A Share in the Company’s Success – Transitioning to an Employee Ownership Trust means employees are more than just workers—they become stakeholders in the business. When the company performs well, employees benefit collectively, creating a shared sense of responsibility and motivation to drive success.
Long-Term Financial Rewards – As the business grows and prospers, employees have the opportunity to benefit from its long-term success. This structure ensures that the hard work and dedication of the team translate into meaningful financial rewards over time, aligning personal and company growth.
If you are a dedicated professional with experience in warranty administration and are looking for an opportunity to work with a dynamic automotive team, we encourage you to apply.
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Warranty Administrator - Romford employer: Glyn Hopkin Group
Contact Detail:
Glyn Hopkin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator - Romford
✨Tip Number 1
Familiarise yourself with the specific warranty policies of manufacturers you might be dealing with. Understanding these policies will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience in warranty administration. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your organisational and time-management skills. Being able to showcase examples of how you've effectively managed multiple tasks or projects will be beneficial during any discussions.
✨Tip Number 4
Prepare to discuss your problem-solving skills, particularly in relation to warranty claims. Think of specific instances where you've successfully resolved issues, as this will highlight your suitability for the role.
We think you need these skills to ace Warranty Administrator - Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warranty administration, particularly within the automotive industry. Emphasise your attention to detail and organisational skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with the requirements and express your enthusiasm for the position.
Showcase Relevant Skills: In your application, clearly outline your proficiency in dealership management software and warranty processing systems. Mention any certifications or training that enhance your qualifications for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Warranty Administrator.
How to prepare for a job interview at Glyn Hopkin Group
✨Know Your Warranty Processes
Familiarise yourself with automotive warranty processes and the specific policies of the manufacturers relevant to the role. Being able to discuss these in detail will show your understanding and preparedness for the position.
✨Demonstrate Attention to Detail
Since the role requires meticulous record-keeping and accuracy, prepare examples from your past experiences where your attention to detail made a significant impact. This could be in previous jobs or relevant projects.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and organise tasks effectively. You might want to share specific tools or methods you use to keep track of multiple warranty claims and deadlines.
✨Prepare for Communication Scenarios
Think about how you would handle communication with service advisors, technicians, and manufacturers. Prepare examples of how you've successfully resolved issues or facilitated discussions in previous roles.
