Property Claims Handler

Property Claims Handler

Milton Keynes Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Review and validate property claims reports while ensuring compliance with client standards.
  • Company: Crawford & Company is a global leader in insurance claims management.
  • Benefits: Enjoy a full-time role with opportunities for travel and flexible working hours.
  • Why this job: Join a dynamic team, enhance your skills, and make a real impact in the insurance industry.
  • Qualifications: Experience in property claims and strong communication skills are essential.
  • Other info: Must be willing to travel to Birmingham, Milton Keynes, or London weekly.

The predicted salary is between 28800 - 43200 £ per year.

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Job Description

We are seeking a detail-oriented and proactive Coordinator to join our team. This role is critical in ensuring the accuracy, consistency, and quality of loss reports received from our global adjusters, as well as overseeing that our international network of offices is managing claims in strict alignment with client requirements and service standards.

Job Description

We are seeking a detail-oriented and proactive Coordinator to join our team. This role is critical in ensuring the accuracy, consistency, and quality of loss reports received from our global adjusters, as well as overseeing that our international network of offices is managing claims in strict alignment with client requirements and service standards.

Responsibilities

  • Review and validate incoming loss reports from global adjusters for accuracy, completeness, and quality.
  • Liaise with adjusters to request clarifications or corrections as needed to meet insurer and client expectations.
  • Monitor compliance of global offices with client-specific claims handling protocols and service level agreements.
  • Maintain a clear understanding of varying client requirements and ensure consistent application across regions.
  • Support internal and external audits by providing accurate claims documentation and performance data.
  • Identify trends in reporting errors or compliance issues and recommend process improvements.
  • Act as a central point of contact for internal teams regarding claims reporting standards and best practices.
  • Coordinate with internal stakeholders and adjusters to ensure timely delivery of reports to insurers and clients.
  • Arranging and hosting hub calls liaising with hub managers and claims handlers to discuss SLA failures, claim progress, large and litigated losses.

Qualifications

  • Proven experience in dealing with Property claims.
  • Strong knowledge of claims processes and reporting standards.
  • Excellent attention to detail and a commitment to high-quality work.
  • Strong communication and interpersonal skills, particularly when dealing with international teams.
  • Ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (especially Word and Excel); experience with claims management systems is a plus.
  • Must be able to occasionally work outside of standard 9am to 5pm hours due to global time differences.
  • Must be willing to travel to Birmingham, Milton Keynes or London at least one day a week as needed

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Sales

  • Industries

    Insurance

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Property Claims Handler employer: Crawford & Company

Crawford & Company is an exceptional employer that values detail-oriented professionals in the Property Claims Handler role, offering a dynamic work culture that prioritises accuracy and quality. With opportunities for growth and development within a global network, employees benefit from a supportive environment that encourages collaboration and innovation. Located in Milton Keynes, the company provides unique advantages such as flexible working arrangements and the chance to engage with international teams, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Crawford & Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Claims Handler

✨Tip Number 1

Familiarise yourself with the specific claims processes and reporting standards used in the property insurance sector. This knowledge will not only help you understand the role better but also allow you to engage in more meaningful conversations during interviews.

✨Tip Number 2

Network with professionals already working in property claims or related fields. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Crawford & Company.

✨Tip Number 3

Prepare to discuss your attention to detail and how you've successfully managed multiple tasks in previous roles. Use specific examples that demonstrate your ability to handle fast-paced environments, as this is crucial for the Property Claims Handler position.

✨Tip Number 4

Research Crawford & Company's values and client requirements thoroughly. Understanding their service standards will enable you to tailor your discussions and show how you can contribute to maintaining their high-quality claims handling.

We think you need these skills to ace Property Claims Handler

Attention to Detail
Claims Processing Knowledge
Communication Skills
Interpersonal Skills
Time Management
Proficiency in Microsoft Office Suite
Experience with Claims Management Systems
Analytical Skills
Problem-Solving Skills
Ability to Work Under Pressure
Understanding of Client Requirements
Compliance Monitoring
Report Validation
Trend Analysis

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Property Claims Handler position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in handling property claims or working in a similar role. Use specific examples to demonstrate your attention to detail and ability to manage multiple tasks.

Showcase Communication Skills: Since the role involves liaising with international teams, make sure to illustrate your strong communication and interpersonal skills. Mention any experience you have working with diverse teams or managing client relationships.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your commitment to high-quality work, which is crucial for this role.

How to prepare for a job interview at Crawford & Company

✨Know Your Claims Processes

Make sure you have a solid understanding of property claims processes and reporting standards. Brush up on common terminology and procedures, as this will help you answer questions confidently and demonstrate your expertise.

✨Showcase Your Attention to Detail

Since the role requires a keen eye for accuracy and quality, be prepared to discuss examples from your past experiences where your attention to detail made a significant impact. This could involve correcting errors or improving processes.

✨Prepare for Communication Scenarios

Given the international nature of the role, practice how you would handle communication with global teams. Think of examples where you successfully liaised with different stakeholders and how you ensured clarity and compliance with client requirements.

✨Demonstrate Your Problem-Solving Skills

Be ready to discuss how you've identified trends in reporting errors or compliance issues in previous roles. Highlight any process improvements you recommended and how they benefited the organisation, showcasing your proactive approach.

Property Claims Handler
Crawford & Company
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  • Property Claims Handler

    Milton Keynes
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-18

  • C

    Crawford & Company

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