Front of House Team Member

Front of House Team Member

Southampton Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of Ed's Easy Diner, creating memorable experiences for our guests.
  • Company: Join Boparan Restaurant Group, a growing hospitality leader dedicated to exceptional service and community care.
  • Benefits: Enjoy 50% off meals, exclusive discounts, flexible working, and performance bonuses.
  • Why this job: Experience the vibrant Americana vibe while working in a fun, fast-paced environment with growth opportunities.
  • Qualifications: A passion for service and a positive attitude; experience is a plus but not essential.
  • Other info: Must be over 18 to serve drinks; apply now to rock the diner scene!

Join to apply for the Front of House Team Member role at Ed\’s Easy Diner

13 hours ago Be among the first 25 applicants

Join to apply for the Front of House Team Member role at Ed\’s Easy Diner

Join the Rock \’n\’ Roll Revolution at Ed\’s Easy Diner Southampton West Quay is the leading shopping centre on the south coast and has enjoyed significant upgrading in recent years. Ed’s is clearly visible at the highest point of the atrium and across from the escalators to the food court. Serving great hamburgers, hotdogs, salads and fries, as well as Ed’s legendary milkshakes. Perfect for a break in shopping or a treat for all the family.!

Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed\’s Easy Diner, we don\’t just serve food – we serve an experience, with a side of feel-good rock \’n\’ roll!

We’re on the hunt for a Front of House Team Member to join our dynamic crew!

What You\’ll Do

As the face of Ed\’s Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You\’ll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time.

What We’re Looking For

  • A passion for delivering top-notch service in a lively diner setting
  • A positive, upbeat attitude with a love for all things Americana
  • The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
  • Confidence, enthusiasm, and a flair for making people feel right at home
  • Experience in a similar role is great, but your passion is what really counts!
  • Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)

Benefits

What’s in it for You? We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

  • Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
  • Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Referral Rewards: Earn bonuses by referring friends to join our team.
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
  • Flexible Working: Find a work-life balance with flexible scheduling options.
  • Performance Bonuses: Earn more with bonuses that reward your dedication and success.

If you\’re ready to rock the diner scene and be part of something special, don’t wait—apply now and let\’s make every day a little more rock \’n\’ roll!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

Honest – Acting with integrity in everything we do.

Hardworking – Giving our best, every day.

Hungry – Always striving for growth and excellence.

Heart – Caring deeply about our people, our guests, and our communities.

Skills

Fast-Paced Experience

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Front of House Team Member employer: Ed's Easy Diner

At Ed's Easy Diner, we pride ourselves on being more than just a workplace; we offer a vibrant and supportive environment where every Front of House Team Member can thrive. Located in the bustling Southampton West Quay, our team enjoys flexible working hours, generous discounts, and numerous opportunities for career advancement within a dynamic hospitality group that values integrity, hard work, and community. Join us to be part of a fun-loving crew dedicated to delivering unforgettable dining experiences while enjoying a range of employee benefits designed to support your well-being and growth.
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Contact Detail:

Ed's Easy Diner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Ed's Easy Diner's menu and the overall vibe of the diner. Being able to chat about their famous milkshakes or signature dishes during your interview will show your genuine interest in the role and the brand.

✨Tip Number 2

Demonstrate your passion for customer service by sharing specific examples from your past experiences. Whether it's a time you went above and beyond for a guest or how you handled a busy shift, these stories can highlight your suitability for the fast-paced environment.

✨Tip Number 3

Showcase your upbeat personality! During any interactions, whether in person or over the phone, let your enthusiasm shine through. A positive attitude is key in creating that warm, welcoming vibe that Ed's Easy Diner is known for.

✨Tip Number 4

Research the rock 'n' roll theme and Americana culture that Ed's embodies. Being able to discuss how this theme resonates with you can set you apart as a candidate who truly understands and appreciates the diner’s unique atmosphere.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Positive Attitude
Teamwork
Ability to Work Under Pressure
Communication Skills
Time Management
Attention to Detail
Adaptability
Experience in Hospitality
Sales Skills
Conflict Resolution
Multitasking
Knowledge of Food Safety Standards
Flair for Making Guests Feel Welcome

Some tips for your application 🫡

Show Your Passion: In your application, express your enthusiasm for the role and the diner experience. Mention any previous experiences that highlight your love for delivering great service in a lively environment.

Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any relevant experience in hospitality or customer service, and emphasise your ability to thrive in fast-paced settings.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and why you want to work at Ed's Easy Diner. Use a friendly tone and include specific examples of how you can contribute to creating a warm and welcoming atmosphere.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Ed's Easy Diner

✨Show Your Passion for Service

Make sure to express your enthusiasm for delivering top-notch service. Share any previous experiences where you went above and beyond for customers, as this aligns perfectly with what Ed's Easy Diner values.

✨Embrace the Americana Vibe

Familiarise yourself with the culture of classic diners and rock 'n' roll. Bring up your favourite aspects of Americana during the interview to show that you resonate with the diner’s theme and atmosphere.

✨Demonstrate Team Spirit

Highlight your ability to work well in a fast-paced team environment. Share examples of how you've thrived under pressure and contributed positively to team dynamics in previous roles.

✨Prepare for Common Questions

Anticipate questions about handling difficult customers or busy shifts. Prepare thoughtful responses that showcase your problem-solving skills and ability to maintain a positive attitude, even in challenging situations.

Front of House Team Member
Ed's Easy Diner
E
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