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For Companies At a Glance
- Tasks: Assist customers with quotes, renewals, and purchases via calls and emails.
- Company: Join a dynamic Customer Team in a growing company focused on customer satisfaction.
- Benefits: Enjoy hybrid working options and receive comprehensive training.
- Why this job: Gain valuable sales experience while working in a supportive and target-driven environment.
- Qualifications: Confident phone manner and consultative sales skills are essential.
- Other info: This is a temporary role with an immediate start.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We're looking for motivated individuals to join a growing Customer Team team on a temporary basis. Taking inbound calls and emails, you'll help customers with quotes, renewals, and purchases, ensuring they get the right information for their needs.\\n\\nKey duties:\\n\\nHandle inbound calls for quotes and purchases\\n\\nUpdate customer information in the Database\\n\\nPass on leads or redirect queries when needed\\n\\nWork towards weekly conversion and call targets\\n\\nWhat we need:\\n\\nConfident phone manner and consultative sales skills\\n\\nTarget-driven with great customer focus\\n\\nAvailable for hybrid working from Brighton (first 2 weeks office-based, then 1 day/week in the office)\\n\\nImmediate start – temporary role with training provided
Customer Sales Executive employer: Morgan Mckinley (Crawley)
Contact Detail:
Morgan Mckinley (Crawley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you answer customer queries confidently and provide tailored solutions during your calls.
✨Tip Number 2
Practice your phone manner by role-playing with a friend or family member. This will help you develop a consultative approach, making it easier to engage with customers and understand their needs.
✨Tip Number 3
Set personal targets for yourself that align with the weekly conversion goals. This will not only motivate you but also demonstrate your target-driven mindset during the interview process.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully handled customer inquiries or resolved issues, showcasing your customer focus.
We think you need these skills to ace Customer Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements. Highlight your relevant experience in customer service and sales, as these will be crucial for the Customer Sales Executive position.
Tailor Your CV: Make sure your CV reflects your consultative sales skills and any experience you have with handling inbound calls or customer queries. Use specific examples that demonstrate your ability to meet targets and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence and enthusiasm for the role. Mention your availability for hybrid working and your readiness for an immediate start. Be sure to explain why you are a great fit for the Customer Team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is essential for a customer-facing role.
How to prepare for a job interview at Morgan Mckinley (Crawley)
✨Show Off Your Sales Skills
Make sure to highlight your consultative sales skills during the interview. Prepare examples of how you've successfully handled customer queries or closed sales in the past, as this will demonstrate your ability to meet their target-driven expectations.
✨Practice Your Phone Manner
Since the role involves handling inbound calls, practice speaking clearly and confidently. You might want to do a mock call with a friend to get comfortable with the format and ensure you come across as approachable and professional.
✨Know the Company and Its Products
Research the company and its offerings before the interview. Understanding their products and services will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for Target-Driven Questions
Be ready to discuss how you handle targets and pressure. Think of specific instances where you met or exceeded goals, as this will illustrate your ability to work towards weekly conversion and call targets.
