Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy competitive pay, generous discounts, holiday entitlement, and wellbeing support.
- Why this job: Be part of a fun, fast-paced environment with opportunities for growth and community impact.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: Work 12 hours over 3 days, including weekends, in a supportive family-like atmosphere.
Overview
The Vacancy We have an exciting opportunity to join our Pavers team in Endsleigh Garden Centre, Plymouth working 8 hours over 2 days per week. This role will involve working weekends and weekdays on a rota basis.
Responsibilities
- Help our customers look & feel great
- Showcase our \’feel great footwear\’, that feels as great as it looks
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Qualifications / What we\’re looking for
- Do you feel this is the role for you? Apply today…
- A team player
- Self-awareness
- A \’can do\’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker
About the Company
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all. Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine\’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today\’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people. We were delighted to receive recognition as a 3 Employer with \’World Class\’ levels of workplace engagement and the \’2nd Best Retailer to Work For\’ by Best Companies in November 2024.
Benefits
- Holidays that increase with service
- Company Pension Contribution
- Wellbeing Assistance through Retail Trust
- Enhanced Maternity, Paternity and Adoption Pay
- Gym discounts
Additional Perks
- Generous colleague discount scheme, some of which can be shared with your family and friends
- PaSS training to increase your hourly rate to £13.00 (18+)
- Holiday entitlement that increases with service
- Company contribution pension
- Pavers Academy – training resources
- Pavers Foundation – nominate a cause to receive a donation
- Wellbeing and financial support through RetailTRUST
#J-18808-Ljbffr
Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' product range and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in the past. Highlighting your ability to provide tailored service will resonate well with the hiring team.
✨Tip Number 3
Emphasise your teamwork experience. Since Pavers values a collaborative environment, sharing instances where you've worked effectively in a team can set you apart from other candidates.
✨Tip Number 4
Demonstrate your enthusiasm for sales and achieving targets. Be ready to discuss any relevant experiences where you've met or exceeded sales goals, as this aligns perfectly with the role's expectations.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Pavers is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention your 'can do' attitude and provide examples of how you've successfully worked in fast-paced environments or achieved sales goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Customer Advisor.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Pavers.
✨Demonstrate Your Team Spirit
Since Pavers values teamwork, be prepared to discuss how you work well with others. Highlight any previous roles where collaboration was key to achieving sales targets or improving customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced environments. Think of scenarios where you successfully managed multiple tasks or resolved customer issues efficiently.
✨Research Pavers and Their Values
Familiarise yourself with Pavers' mission, values, and products. Showing that you understand their commitment to family values and sustainability will demonstrate your genuine interest in the company and its culture.
