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- Tasks: Welcome members and promote our premium spa services while ensuring a clean and relaxing environment.
- Company: Join Europe's largest health and leisure group, offering more than just a gym experience.
- Benefits: Enjoy free club membership, discounts on services, and flexible shifts with career growth opportunities.
- Why this job: Be part of a community that values wellness and customer service in a vibrant spa setting.
- Qualifications: Experience in customer service and a passion for helping others are essential.
- Other info: Flexible shifts and the chance to learn and grow within a supportive team.
The predicted salary is between 24000 - 33600 £ per year.
Spa Host – Cambridge Would you like to join the largest Health and fitness operator in Europe? As Europe’s largest health and leisure group, we are more than ‘just a gym’. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough work out in our state-of the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office. As a Spa Host you will be acting as an ambassador for our beautiful spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room, offering drinks, selling our spa well-being products and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment – both inside as well as the relaxing outside areas. You will be recommending and educating members on the various benefits of the spa experience, on spa etiquette and using your expert product knowledge to ensure that the member experience, usage and value for money is maximised. So, what do you get from us? As part of our Spa team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry: Free Club Membership* for you and your family Discounts on our products such as Swimming / Tennis Lessons and Personal Training. Unlimited 50% discount on food and drinks Opportunity for advancement and career progression Flexible Shift Patterns / Majority of shifts are straight not split! Learning and Development Opportunities. Wagestream App allowing you to be paid on demand Benefits Suite What qualifications, skills and experience do I need? Experience in a premium customer service environment Passionate about customer service. Team Player Up for the challenge? We would love to hear from you! You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.
Spa Host - Cambridge employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Host - Cambridge
✨Tip Number 1
Familiarize yourself with the spa services and products we offer. Understanding the benefits of each therapy room and being able to communicate this knowledge effectively will set you apart as a Spa Host.
✨Tip Number 2
Showcase your passion for customer service during any interactions. Highlighting your enthusiasm for creating a welcoming environment will resonate well with our team and demonstrate that you align with our values.
✨Tip Number 3
Prepare to discuss your experience in premium customer service settings. Be ready to share specific examples of how you've gone above and beyond to enhance a customer's experience, as this is crucial for the role.
✨Tip Number 4
Emphasize your teamwork skills. As a Spa Host, you'll be part of a larger community, so demonstrating your ability to collaborate and support your colleagues will be key to landing the job.
We think you need these skills to ace Spa Host - Cambridge
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Spa Host position. Understand the key responsibilities and the skills required, such as customer service experience and product knowledge.
Tailor Your CV: Customize your CV to highlight relevant experience in premium customer service environments. Emphasize any roles where you acted as an ambassador or provided exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the spa environment. Mention specific experiences that demonstrate your ability to educate and recommend products to customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Product Knowledge
Familiarize yourself with the spa's services and products before the interview. Be prepared to discuss how you would educate members about the benefits of different therapies and products.
✨Emphasize Teamwork
Highlight your ability to work well in a team environment. Share instances where you collaborated with colleagues to enhance the customer experience or improve operations.
✨Prepare Questions About the Spa Experience
Think of insightful questions to ask during the interview about the spa's offerings and member engagement strategies. This shows your genuine interest in the role and the company.
