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- Tasks: Diagnose and resolve network issues while maintaining optimal service across the CityFibre network.
- Company: Join the UK's largest fibre-only network, setting new standards for digital infrastructure.
- Benefits: Enjoy a competitive salary, fully expensed van, performance bonuses, and 25 days annual leave.
- Why this job: Make a real impact on internet connectivity and support local communities in their digital lives.
- Qualifications: Strong background in fibre, including installation, fault finding, and relevant certifications.
- Other info: Be part of a diverse and inclusive workplace committed to employee wellbeing and growth.
The predicted salary is between 36000 - 60000 £ per year.
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Please note this role requires travel, and therefore afully expensed van is included. Covering Chester, St Helens, Bolton & Rochdale.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by and we’re a partner of. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the latest fibre technology and network performance standards. Being knowledgeable about advancements in fibre optics will not only impress us but also show your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals in the fibre industry, especially those who work in roles similar to the Fibre Quality Specialist. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've diagnosed and resolved network issues in the past. We value hands-on experience, so being able to articulate your problem-solving process will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for travel and working in diverse environments. Since this role requires travel across various locations, expressing your willingness and excitement for this aspect can demonstrate your adaptability and commitment to the job.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Fibre Quality Specialist position. Highlight key skills such as fibre knowledge, fault diagnosis, and network performance management.
Tailor Your CV: Customise your CV to reflect your relevant experience with fibre networks, installations, and troubleshooting. Use specific examples that demonstrate your problem-solving skills and familiarity with tools like OTDR and IOLM testing.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasise your hands-on experience with fibre, your ability to adapt to diverse environments, and your commitment to safety protocols in network operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is clear and professional, as this reflects your attention to detail.
How to prepare for a job interview at CityFibre
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with fibre, including any specific knowledge of FTTx installation, fibre blowing, and splicing. Be prepared to discuss how you've diagnosed and resolved network issues in the past.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled complex network problems. Discuss your approach to fault finding and how you utilise diagnostic tools like OTDR and IOLM testing to ensure minimal disruption.
✨Emphasise Safety Protocols
Since safety is crucial in this role, be ready to talk about your experience with safe systems of work and any relevant certifications like NRSWA units. This shows that you prioritise safety while maintaining efficiency.
✨Express Adaptability and Willingness to Travel
This position requires travel, so convey your readiness to adapt to different working environments. Share experiences where you've successfully managed outdoor installations or worked in diverse settings.
