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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and award-winning training for your career growth.
- Why this job: Be part of a fun, rewarding culture that values your potential and promotes from within.
- Qualifications: Bring great communication skills, a positive attitude, and a desire to learn and grow.
- Other info: Help reduce carbon emissions while building a fantastic career in a pioneering workspace.
The predicted salary is between 28800 - 43200 £ per year.
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This position sits at the heart of our growing global organisation and is a criticalrole where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What we can do for you
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About you
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
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Customer Services Executive employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with IWG's values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help customers, as this will demonstrate your proactive attitude and communication skills.
✨Tip Number 3
Network with current or former employees of IWG on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Showcase your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This not only demonstrates your interest but also gives you a chance to learn more about the team dynamics and growth opportunities.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. Use specific examples that demonstrate your ability to communicate effectively and manage tasks in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your positive attitude and love for interacting with people align with the company's values.
Showcase Relevant Skills: In your application, emphasise your communication skills and any previous experience in customer-facing roles. Highlight your ability to learn quickly and adapt to new situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at IWG plc
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate effectively is key. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and approachable nature.
✨Demonstrate a Positive Attitude
The company values a can-do attitude, so make sure to convey your enthusiasm for the role. Share stories that highlight your positivity and willingness to tackle challenges head-on.
✨Highlight Your Adaptability
This role requires managing various tasks in a dynamic environment. Be ready to discuss how you've adapted to changing situations in previous jobs and how you can apply those skills to help the workspace run smoothly.
✨Express Your Commitment to Growth
The company offers fantastic promotion prospects and ongoing learning opportunities. Talk about your career aspirations and how you plan to develop your skills further, showing that you're eager to grow within the organisation.
