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For Companies At a Glance
- Tasks: Lead a team to achieve brand goals and deliver exceptional customer service.
- Company: Mint Velvet creates chic, contemporary fashion staples with a focus on relaxed glamour.
- Benefits: Enjoy 33 days holiday, a bonus scheme, staff discounts, and a clothing allowance.
- Why this job: Join a vibrant team and shape the future of retail while living the Mint Velvet values.
- Qualifications: Proven retail management experience; ideal for Assistant Managers or experienced Supervisors.
- Other info: Be part of a fast-growing business that values collaboration and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldnt find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
As a Concession Manager (Retail Store Manager in Department Store) at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as, Customer Focus – Visual Excellence Commerciality – Operations & Communication – Leading the Team…all while living and representing the Mint Velvet brand values.
Our Values:
With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.
The Role:
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
- Demonstrate outstanding understanding of Mint Velvets market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
- Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture
- Develop an inspiring and listening culture within your store, empowering your team to feed back ideas and opinions to help improve the brand and secure future success
- Be proactive in driving your own personal development and continually improving your performance
- Follow and adhere to all policies and procedures and run a sound and robust operation
- Achieve remarkable results across sales, costs, stock loss and payroll
To join our vibrant and fast-growing business
Youll need to have proven experience in all areas of the Retail Store Manager role – having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. Youll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style. We welcome applications from Assistant Manager and experienced Supervisor candidates!
Youll be rewarded with
A competitive salary and great career prospects in a fast paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.
If you have the experience and passion for this role
Please apply with your CV, explaining why youd like to work with us. We look forward to hearing from you!
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Concession Manager employer: Mint Velvet
Contact Detail:
Mint Velvet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager
✨Tip Number 1
Familiarise yourself with Mint Velvet's brand story and values. Understanding their ethos of 'Relaxed Glamour' will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Research the current retail landscape and Mint Velvet's position within it. Being able to discuss competitors and market trends will show your proactive approach and understanding of the business environment.
✨Tip Number 3
Prepare examples of how you've successfully led a team in the past. Highlighting your experience in people management and achieving KPIs will demonstrate that you're the right fit for the Concession Manager role.
✨Tip Number 4
Showcase your ability to foster a collaborative culture. Think of ways you've empowered your team in previous roles, as this aligns with Mint Velvet's focus on developing an inspiring and listening environment.
We think you need these skills to ace Concession Manager
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Mint Velvet's brand story and values. This will help you tailor your application to reflect how your experience aligns with their ethos of relaxed glamour and customer focus.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly in leading teams and achieving KPIs. Use specific examples that demonstrate your ability to drive sales and foster a positive team culture.
Craft a Compelling Cover Letter: In your cover letter, explain why you want to work at Mint Velvet and how your skills and experiences make you a great fit for the Concession Manager role. Be sure to mention your passion for fashion and customer service.
Showcase Your Leadership Skills: Highlight your leadership style and how you've successfully managed teams in the past. Provide examples of how you've motivated your team and improved performance, as this is crucial for the role.
How to prepare for a job interview at Mint Velvet
✨Know the Brand Inside Out
Before your interview, make sure you thoroughly understand Mint Velvet's brand story, values, and market position. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Concession Manager, you'll need to lead and motivate a team. Be prepared to discuss your previous experiences in people management, highlighting specific examples of how you've inspired and developed your team in the past.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you have achieved or exceeded KPIs in previous roles, and how you plan to do the same at Mint Velvet.
✨Emphasise Customer Focus
Mint Velvet values exceptional customer service. Prepare to share examples of how you've gone above and beyond for customers in your previous roles, and how you would instil this ethos within your team.
