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- Tasks: Process financial transactions and assist customers while floating between branches.
- Company: Join First Financial, a dynamic and innovative organisation that values your growth.
- Benefits: Enjoy a collaborative workplace with opportunities for training and development.
- Why this job: Be part of a team that celebrates diversity and empowers you every day.
- Qualifications: Must have a high school diploma and 3 years of teller experience.
- Other info: Flexible hours and travel required; must be comfortable in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location: Roby, Texas, United States
*Will float between Roby, Merkel, Trent, and Sweetwater.
ESSENTIAL FUNCTIONS:
- Processes financial transactions promptly and accurately.
- Strictly adheres to all bank policies and procedures.
- Communicates professionally with all clients and colleagues.
- Upholds understanding of all banking products and services, along with company systems and procedures.
- Provides guidance and assistance to teller staff as requested by the Teller Manager such as transaction approvals, resolution of customer service issues, workflow coordination, and training of new or less experienced tellers.
- Participates in job specific training, various bank training programs such as customer service, and complies with BSA, AML and all bank policies and procedures as required. Other duties as assigned.
- Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures.
- Periodic travel to Abilene or other Bank Regions for training is required.
- Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.
MINIMUM QUALIFICATIONS:
- A self-starting team player with High school diploma or GED
- 3 years previous teller experience within the financial institution industry.
- Ability to maintain high level of confidentiality is required.
- Computer proficiency and familiarity with Microsoft programs and impeccable written and oral communication skills are necessary.
- Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision.
- Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.
- Must be able to work flexible hours and/or extended hours as business requires.
- Periodic travel to Abilene or other Bank Regions for training is required.
- Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.
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Retail Banker II - Float employer: First Financial Bankshares
Contact Detail:
First Financial Bankshares Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Banker II - Float
✨Tip Number 1
Familiarise yourself with the specific banking products and services offered by First Financial. Understanding these will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or alumni who work in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous teller experience in detail. Be ready to share specific examples of how you've handled customer service issues or worked under pressure, as these are key aspects of the Retail Banker II role.
✨Tip Number 4
Showcase your flexibility and willingness to travel for training. Highlighting your adaptability to different branch locations and hours will make you a more attractive candidate for this float position.
We think you need these skills to ace Retail Banker II - Float
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Banker II - Float position. Understand the essential functions and minimum qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous teller experience and any relevant skills that align with the job requirements. Mention specific examples of how you've handled financial transactions, customer service issues, or training new staff.
Showcase Communication Skills: Since the role requires impeccable written and oral communication skills, ensure your application is well-written and free of errors. You might also want to include examples of how you've effectively communicated with clients and colleagues in past roles.
Demonstrate Flexibility: Mention your willingness to work flexible hours, including Saturdays and holidays, as well as your ability to travel for training. This shows that you are adaptable and ready to meet the demands of the position.
How to prepare for a job interview at First Financial Bankshares
✨Know Your Banking Products
Make sure you have a solid understanding of the banking products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experiences in customer service, especially in a banking context. Highlight specific examples where you resolved issues or improved customer satisfaction, as this is crucial for the Retail Banker II position.
✨Showcase Teamwork and Flexibility
Since the role requires floating between different locations, emphasise your ability to work well in a team and adapt to changing environments. Share examples of how you've successfully collaborated with colleagues in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle stressful situations. Practice responses that demonstrate your critical thinking and adherence to bank policies while maintaining excellent customer service.
