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- Tasks: Lead the Professional Conduct function, managing complaints and disciplinary processes.
- Company: Join an international membership organisation dedicated to upholding professional standards.
- Benefits: Enjoy a hybrid work model, competitive salary, and flexible working patterns.
- Why this job: Make a real impact on governance and ethical practices while leading a passionate team.
- Qualifications: Experience in professional conduct or regulatory roles, with strong communication and organisational skills.
- Other info: Part-time role with potential for early closure due to high application volume.
The predicted salary is between 36000 - 84000 £ per year.
Job Description
Head of Professional Conduct (part time – 21 hours per week)
Have you led or supported a professional conduct or disciplinary function within a membership or regulatory organisation?
Can you confidently advise on complex conduct cases while managing a team and working with legal professionals and volunteer panels?
Are you passionate about upholding professional standards and driving improvements in governance and ethical practice?
If so, this might be the perfect part time role for you!
Our client, an international membership organisation, is seeking a strategic and experienced professional to lead their Professional Conduct function. This is a pivotal role responsible for overseeing all aspects of professional conduct and disciplinary matters within a membership-based organisation. You will manage a small team and work closely with volunteer panels and legal advisers to ensure the integrity and professionalism of the membership community.
Key facts:
•            Contract: Part-time (21 hours per week), permanent
•            Location: Hybrid – home-based blended with 1-2 days per week working from offices in central London
•            Salary: ca £60,000 + benefits (pro-rated)
•            Working pattern: can be over 3 days, 4 days, or 5 days.
Key responsibilities of the role include:
- Lead the management of the complaints and disciplinary process, ensuring compliance with internal rules and external legal standards.
- Provide expert advice on complex conduct cases and oversee the administration of the process.
- Supervise and support the Professional Conduct team, ensuring efficient handling of complaints and queries.
- Manage the work of disciplinary panels and boards, including recruitment, training, and coordination of volunteer members.
- Monitor legal and regulatory developments and recommend updates to conduct-related policies and procedures.
- Oversee the appeals process and manage cases involving misrepresentation of membership or misuse of organisational branding.
- Support external certification schemes by advising on complaints procedures and ensuring alignment with organisational standards.
- Produce and disseminate guidance and updates on professional conduct matters to the wider membership. Â
The ideal candidate will meet the following requirements:
- Strong understanding of governance, codes of conduct, and disciplinary procedures within a professional or regulatory context.
- Experience managing professional conduct or disciplinary functions, ideally within a membership or chartered organisation.
- Proven ability to work with legal advisers, volunteers, and senior stakeholders with tact, diplomacy, and discretion.
- Excellent organisational, communication, and interpersonal skills.
- Ability to manage complex workloads independently and meet tight deadlines.
- Experience in drafting formal documents, reports, and guidance materials.
- Commitment to equality, diversity, and inclusion. Â
Interested?
For a confidential conversation with FJWilson Talent, please contact us on 0203 195 3600, or email us at resourcingteam@fjwilson.com
*Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.*
Our privacy policy is available on our website: https://www.fjwilson.com/privacy/
FJWilson Talent Services is acting as an Employment Agency in relation to this vacancy.
FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process
Head of Professional Conduct (part time - 21 hours per week) employer: F.J. WILSON
Contact Detail:
F.J. WILSON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Professional Conduct (part time - 21 hours per week)
✨Tip Number 1
Network with professionals in the membership and regulatory sectors. Attend relevant events or webinars where you can meet individuals who are already in similar roles. This can help you gain insights into the industry and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and changes in governance and professional conduct standards. Being well-informed will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage complex conduct cases and lead a team. Highlighting these instances will illustrate your suitability for the role.
✨Tip Number 4
Research the organisation's values and mission. Understanding their approach to professional conduct and ethical practice will allow you to align your responses and show how you can contribute to their goals.
We think you need these skills to ace Head of Professional Conduct (part time - 21 hours per week)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Professional Conduct position. Tailor your application to highlight your relevant experience in managing professional conduct or disciplinary functions.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with governance, codes of conduct, and disciplinary procedures. Provide specific examples of how you've successfully managed complex conduct cases and worked with legal professionals.
Showcase Leadership Skills: Since this role involves managing a team, be sure to illustrate your leadership abilities. Discuss your experience in supervising teams, coordinating with volunteer panels, and your approach to fostering a collaborative work environment.
Craft a Strong Cover Letter: Your cover letter should not only express your interest in the role but also demonstrate your passion for upholding professional standards. Use it to convey your commitment to equality, diversity, and inclusion, as well as your strategic vision for the Professional Conduct function.
How to prepare for a job interview at F.J. WILSON
✨Showcase Your Leadership Experience
Be prepared to discuss your previous roles where you led a professional conduct or disciplinary function. Highlight specific examples of how you managed teams and navigated complex cases, as this will demonstrate your capability for the role.
✨Understand the Regulatory Landscape
Familiarise yourself with the current legal and regulatory developments relevant to professional conduct. Being able to discuss these during the interview will show your commitment to upholding standards and your proactive approach to governance.
✨Demonstrate Strong Communication Skills
Since the role involves working with legal professionals and volunteer panels, practice articulating your thoughts clearly and confidently. Prepare to provide examples of how you've effectively communicated complex information to diverse stakeholders.
✨Prepare for Scenario-Based Questions
Anticipate questions that may require you to solve hypothetical situations related to complaints or disciplinary processes. Think through your approach to handling such scenarios, focusing on fairness, integrity, and adherence to policies.
